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This is our fourth year with Embrace and second with their Wellness Program. The service is fantastic and the refunds are pretty fast.

Max my 1 year old 7lb Papillon ate 2 fabric sheets. The sheets were stuck and he became sick because he was unable to pass them. With excellent doctor care for a week he finally was able to pass them on his own. Having insurance enabled me to get the appropriate care for Max. He fully recovered and Embraced sent me the appropriate money. The customer service is exceptional and I was always kept update on the claims. I have had a wonderful experience with Embrace.

I have 3 pets on it. I work in a vet clinic and can't say enough about insurance in any form. Trupanion has been awesome!

I have 3 pets on it. I work in a vet clinic and can't say enough about insurance in any form. Trupanion has been awesome!

The only thing I can write is that everyone who I speak to at EMBRACE cares about the PET/ CUSTOMER.I never ever had a promblem,you are the TOPS.Keep up the great work.

My baby Jack, an English bulldog puppy developed demodex after a very long surgery which depressed his immune system and he could not fight off the mites. I had to put him on ivermectin for 30 days go back have a skin scraping and do another 30 days of meds to make sure the mites were under control. Thank god for Embrace, they always come through and save the day. I could not have done what was right for my Baby Jack without them! Thank yo Embracers!

good response.

Ive complained a few times to Pet's Best about little things here and there, but they were always in the contract. When my dog Howie an at the time 9-year old miniature poodle, dislocated his hip, they really came through. Howie was traumatized hind quarters,and when I took him to the vet in Bloomington, IN where I was living and teaching, the vet told me he had probably been hit by a a car because of the different sizes of his legs and the bones probably never set properly when I fond him in Kentucky. He had such bad hair, ear mites and required being put under anesthesia to bee-bees in his hind quarters. I insured him at about the age of six with Pet's Best,and when that predicted moment came when he dislocated his hip, Pet's Best was there, ready to pay or doctor and us. While they area busines,,and business is what makes this country moves, they have always addressed me with care and kindness... and they paid the 80% of Howie's fee that they said they would and even waived the deductible. This saved our wedding plans: we had the lowest insurance they offer (plus their excellentannual care program--which includes teeth cleaning-that I just can't thank them enoug for the work they do every day helping people. This is a company hat does wel as it does good. This was the crucial moment, and they were there.

I would definitely recommend Embrace Insurance to other pet owners. When I first purchased the policy, I was impressed with their coverage and I really liked the numerous policy options. Now that we have had to file several pet insurance claims, I can only say that I like them even more. They have always been prompt and courteous in responding to my claims and questions. The coverage they have provided has been exactly as was stated in my policy. I did have trouble with one claim being denied, but I worked with Embrace and my vet to clarify the situation and rectify our problem. I definitely plan to continue our insurance with them.

The claim forms are easy to understand and complete. The response time has always been acceptable as was the amount of the payment. We have five cats and presently insure two of them. We are considering insuring the other three. We have submitted several claims over the years and it has proven to be cost effective for us.