It is taking a bit longer than I expected for my claims to be processed.
It is taking a bit longer than I expected for my claims to be processed. Prior to talking to the representative I did not know contact needed to be made with Sunbreak Vet & I'm not sure why that is. I'm getting concerned about my claims & am hoping getting insurance (my 1st time) was not a mistake
- INSURER:
Trupanion
- POSTED: 01/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I have always had positive interactions with Trupanion customer support.
I have always had positive interactions with Trupanion customer support. Your services make a stressful situation much easier!
- INSURER:
Trupanion
- POSTED: 01/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Support rep Stephanie was very helpful friendly and professional.
Support rep Stephanie was very helpful, friendly and professional. She's an example of exactly how to deliver great customer service.
- INSURER:
Trupanion
- POSTED: 01/13/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Job well done!
Our claim was handled very quickly and without drama. We really appreciate that. Thanks!
- INSURER:
Trupanion
- POSTED: 01/12/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Friendly and gave me all the info I needed
Friendly and gave me all the info I needed
- INSURER:
Trupanion
- POSTED: 01/11/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Quick service and no funny business!
It was easy to pull my receipts together and submit the form. The response I got was surprisingly prompt and my claim was evaluated exactly as I expected it to be. Thank you!!
- INSURER:
Trupanion
- POSTED: 01/11/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Safety first!
The online sign-up process was very seamless. It was easy to understand and the system worked with me to get a deductible that perfectly fit our needs.
- INSURER:
Trupanion
- POSTED: 01/10/2021
- BY:
- BREED: Labrador Retriever (Black)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Ashley and everyone on the trupanion team is so help and nice.
Ashley and everyone on the trupanion team is so help and nice. They’re very caring and I’m so glad Kenzo has someone like you guys to care for him!!! It was such a smooth process. Best pet insurance ever!
- INSURER:
Trupanion
- POSTED: 01/09/2021
- BY:
- BREED: Basenji
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion performance
At the beginning of her injury, trupanion was behind on paying out. It took many calls to get it started. Going forward since then, l have been pleased so far.
- INSURER:
Trupanion
- POSTED: 01/08/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No