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We had our dog treated by our vet. The invoice was submitted by our vet and we had notification within 48 hours with the results of our claim. They are paying 90% after our deductible with no exceptions! Exceptional!

I have generally had nothing but success with my pet insurance. There are pretty quick to turn around claims and generally fair with what items they cover. One thing that would be nice to have from them is a list of "reasonable" costs for things in my area (there is usually a $5 -$10 difference per item) so I could make a more informed decsion on my pet care provider and making sure my costs are covered.

very good with the claims. and responses. service people are very good to talk to

My is dog diabetic trupanion pays will and fast I'mvery satisfied

My is dog diabetic trupanion pays will and fast I'mvery satisfied

I love the people at Trupanion. They are all pet lovers and genuiney concerned about or dog, TJ. The only problem is if you have a pet that does not use it very often, you would be better off taking the money you would spend on insurance and putting it in a savings account to use for your pet when needed. There have been a few times that we filed a claim and got back less than we paid for our monthly premium, meaning we would have been better off without it. On the other hand, TJ recently needed surgery and without Trupanion, we would not have been able to afford it. We are happy with Trupanion overall.

I love the people at Trupanion. They are all pet lovers and genuiney concerned about or dog, TJ. The only problem is if you have a pet that does not use it very often, you would be better off taking the money you would spend on insurance and putting it in a savings account to use for your pet when needed. There have been a few times that we filed a claim and got back less than we paid for our monthly premium, meaning we would have been better off without it. On the other hand, TJ recently needed surgery and without Trupanion, we would not have been able to afford it. We are happy with Trupanion overall.

I have owned labrador retrievers a long time and had another pet insurance that really did not pay for anything as they said it was "pre-existing" ... ugh.. I thought all pet insurance plans were like then and stayed away from them. Then we got two more lab puppies and my hubusand was told that Trupanion was a good insurance. While a bit skeptical, we decided to get it anyway. When my black lab, who at one of year of age, started to limp, and found out that she needed TPLO surgery, I so happy to have pet insurance. The surgery alone is well over $3,500. Trupanion paid 90% of that. And they processed the claim better than my health care company. Trupanion has awesome people working the phone & email. I can't say enough about how happy I am with Trupanion. If you have an animal, it's the best gift you can buy your pet to know that when a illness or injury happens, you won't hesitate to get everything done on your baby, because you have Trupanion!

I have owned labrador retrievers a long time and had another pet insurance that really did not pay for anything as they said it was "pre-existing" ... ugh.. I thought all pet insurance plans were like then and stayed away from them. Then we got two more lab puppies and my hubusand was told that Trupanion was a good insurance. While a bit skeptical, we decided to get it anyway. When my black lab, who at one of year of age, started to limp, and found out that she needed TPLO surgery, I so happy to have pet insurance. The surgery alone is well over $3,500. Trupanion paid 90% of that. And they processed the claim better than my health care company. Trupanion has awesome people working the phone & email. I can't say enough about how happy I am with Trupanion. If you have an animal, it's the best gift you can buy your pet to know that when a illness or injury happens, you won't hesitate to get everything done on your baby, because you have Trupanion!

Pets Best has been a life saver! The premiums are reasonable, the forms are easy to submit online, the payment reimbursements are timely, and the staff is friendly and helpful. I confidently recommend them to all pet owners.