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Pets Best insured my 14 and 15 year old cats, when no one else would. The older one slowly declined. He had heart, kidney problems and diabetes. An autopsy revealed cancer was the root cause. He passed away at age 18 1/2. I had countless claims over two and half years. I'm deeply grateful to Pets best. I wouldn't have been able to afford treatment without Pets Best. Plus, the customer service reps were always kind and helpful.

This is the best Insurance Company I have ever worked for! Their customer service genuinely want to help you. They pay their claims. There are no run arounds, no evasive manuvers, no line item non-pays. I personally have recommended, Pets Best to all of my pet owner Friends. I tell them I am so happy I can have the help I need to make sure my dog is well cared for!! Thank you Pets Best!!

I am a veterinarian. So I get good courtesy discounts on veterinary care. But I am SO GLAD that I signed up my dogs for Embrace! My young dog (barely 7) was just diagnosed with thyroid cancer. Embrace has been a huge asset to us and is giving us the ability to provide top notch care to our special dog without as much concern for the finances. Financial strain is HUGE when you have a pet. Why add that strain to an already stressful situation with a devastating diagnosis? I encourage all of my clients to sign up their pets for insurance, and Embrace is my #1 recommendation. Their client care and support is second to none. Their coverage of chronic conditions is really important. ALWAYS sign up your pet sooner rather than later, to avoid pre-existing condition exclusions!

I just completed my first claim for my dog after he had to have some skin masses biopsied. I am happy to tell you that I had no trouble getting these claims approved even though this was our first claim. Everyone I have encountered at Embrace has been friendly and very responsive to any questions I have. I recommend Embrace to anyone considering pet insurance. To me the piece of mind of that comes with having pet insurance is well worth it.

Pets Best has come through again for us, quickly processing our claim for the continued coverage of our kitty's IBD. We initially bought the insurance for our 2 kitties because they were slightly accident prone (as kittens) and it just seemed to make sense. As they got older we added coverage, just in case. It has turned out to be one of the best decisions regarding their health that we have made. Earlier this year, out of nowhere, our boy kitty Eskimo starting vomiting regularly. It took 2 vets to figure out he had a non-normal presentation of Inflammatory Bowel Disease and it took major abdominal surgery to fully diagnose. We are still trying to get Eskimo's diet and medication correct for the IBD and each time we have had to head back to the vet to correct this, Pets Best has quickly and efficiently processed our claim. We recommend Pets Best to every pet owner we know!

my dog when in for a recheck and i notice him limping somewhat. Vet took x-ray. they file the claimed and i received notice from my insurance co the next day and was approved within 2 days.

my dog when in for a recheck and i notice him limping somewhat. Vet took x-ray. they file the claimed and i received notice from my insurance co the next day and was approved within 2 days.

Oscar was sick and the insurance was very helpful

I have a new puppy and I knew I wanted to get insurance because it isnt easy to predict what would happen in the future. I have to say that Embrace is a great insurance and they are very attentative. I love the way that they email you for anything. I am the type of person who needs those constant reminders. I couldnt ask for better customer service. Thank you Embrace!!

Good experience. No problems. Would definitely recommend.