5
out of 5
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5
out of 5
marlie
great service
- INSURER: Trupanion Canada
- POSTED: 01/07/2012
- BY: mar;ie
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
3
out of 5
50/50
We used our policy for the first time after two years of paying for our two dogs and three cats. A trip to the emergency vet for one of the dogs cost $800. We were reimbursed approximately $400. The "reasonable costs" seem to be the primary culprit. Perhaps the emergency vet does charge too much. Hard to say since we don't know how they determine "reasonable costs" for our area. But like all insurance, you're betting you'll get your money's worth; they're betting you won't. Only time and misfortune or lack thereof will tell.
- INSURER: ASPCA
- POSTED: 01/07/2012
- BY: Lee
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
4
out of 5
mouth injury
our dog chewed a stick and got a splinter stuck in her gum that resulted in an infection. It took some time to get the infection cleared up. The insurance for the veteranry services seemed very uncertain.
- INSURER: ASPCA
- POSTED: 01/06/2012
- BY: Norman
- BREED: Yellow Lab
- AGE OF PET: 7 - 10
4
out of 5
So far so good.
So far my puppy has had only a stomach affliction. It took quite a while to be reimbursed, but it is great to have the peace of mind to not worry about taking him to the vet for any sickness.
- INSURER: ASPCA
- POSTED: 01/06/2012
- BY: Amy
- BREED: Collie
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
Outstanding Service!
Trupanion is a fantastic company! They not only care about getting my refund back to me quickly but also care about my dog!!
- INSURER: Trupanion Canada
- POSTED: 01/06/2012
- BY: Tyson
- BREED: French Bulldog
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Top Rated in Customer Service
every contact I've had with Pets Best Insurance has been excellent. Questions answered, problems, even I had to cancel due to financial problems on my end...they are the leader in pet insurance services.
- INSURER: Pets Best
- POSTED: 01/06/2012
- BY:
- BREED: Border Collie
- AGE OF PET: 7 - 10
5
out of 5
Very courteous service and fast reimbursement
I am very impressed with Embrace approach to claim reimbursement. Not only they processed our claims in a short amount of time, but when they had a "back-log" of claims during holidays season, they kept following up with us, letting us know they recieved our claims and are working on them. That means a lot to us, just knowing they are not ignoring or forgetting their customers. I haven't had to follow up with them or "chase" after them a single time and I believe this to be a great customer service.
- INSURER: Embrace
- POSTED: 01/06/2012
- BY: Irene
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3