Find and read reviews with confidence

I am happy with Pets Best because they took my dog who was older and having problems. I have recommended you to my neighbor but they do little to help their pet so I don't know if they have contacted you.

I really don't like the idea that dogs as they get older and have older dog problems that are not covered.I mwill give trhis a second look. Othan this we have had only the best experiences,so far.

Great policy definately worth the money!

Nice people to work with. Unfortunately, I've had to submit several claims for my 6 month old. I'm so glad I got this insurance. The people that I've dealt with have been very pleasant and returned my emails in a timely manner.

They tried to over double my pet coverage from $38 to $83...Their excuse is the rising cost of care for dogs... BULL...I called up very aggrivated they tried to explain themselves with rising costs and I simply asked has the cost over doubled?? I could see a 10 or 15% hike but not almost 200%...So instead of my $38 a month they will get NOTHING.. Save your money and put it aside for a rainy day when your dog may need it...You'll be money ahead and the vets generally will work with you if you need to make payments for your best friend...Even with Trupanion you still have to pay for vet visits, shots, and such...I see no point in having it.

They tried to over double my pet coverage from $38 to $83...Their excuse is the rising cost of care for dogs... BULL...I called up very aggrivated they tried to explain themselves with rising costs and I simply asked has the cost over doubled?? I could see a 10 or 15% hike but not almost 200%...So instead of my $38 a month they will get NOTHING.. Save your money and put it aside for a rainy day when your dog may need it...You'll be money ahead and the vets generally will work with you if you need to make payments for your best friend...Even with Trupanion you still have to pay for vet visits, shots, and such...I see no point in having it.

We have had to submit several claims over the past year for our senior kitty. Trupanion has always been super helpful in answering questions, and the claim submission process is easy and quick. It let's us focus on helping our kitty get better, instead of fighting with an insurance company.

We have had to submit several claims over the past year for our senior kitty. Trupanion has always been super helpful in answering questions, and the claim submission process is easy and quick. It let's us focus on helping our kitty get better, instead of fighting with an insurance company.

We have had this insurance since 2008 and have processed four claims. Every time we call them they are extremely courteous and always ready to explain what we have to do in a FRIENDLY matter. They never rushed us, or seemed to be annoyed with any of our questions. They have even went as far as to help us with the vet when we were unsure of some of the charges and explanations of service. The process of claims is so easy to do, and when they have questions instead of just sending the whole thing back or worse throwing it away, they instead call you and e-mail you try to explain what went wrong so it can be fixed. We ALWAYS received our claim within 10 business days which compared to another insurance usually takes 30-45 days. I love PETS BEST INSURANCE!!!!!!!!!!!!!

My dog is only four, so I couldn't have imagined that she has an autoimmune disorder. It nearly killed her over the holidays, and I had to face the choice that many pet owners dread. Because the onset happened Thanksgiving, and because she was so critical, I had to take her to the emergency center, which cost more than $5,000. Thankfully, she's stable now. And her policy deductible had been paid earlier in the year; so Embrace covered approximately 90% of the bill. What a relief!! Especially around the holidays. To top it off, the customer service is consistently good. I've had nothing but pleasant experiences with their reps, who genuinely seem to care about the pet and making sure your claim gets processed. I highly recommend Embrace (and have already to my friends).