Very good service
Excellent service and amazingly quick claim response time. I would fax in my claim and at times, before I knew it, I would receive a check in the mail by the end of the week. I'm amazed, as most insurance companies take forever to pay out claims. Trupanion processes them with utmost urgency and has excellent customer service.
They have increased premiums over the years since my dogs were puppies 7 years ago, but even with the increased cost, it is well worth the peace of mind and the excellent service.
I would recommend anyone with a pet to get Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 12/19/2011
- BY: Sandra
- BREED: Pomeranian
- AGE OF PET: 7 - 10
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Curteous and Helpful
This insurer had the best reviews and I'm happy I chose them. Claims are processed speedily and communication is good. The EOBs are easy to understand.
- INSURER:
Embrace
- POSTED: 12/19/2011
- BY: Alexis
- BREED: Akita
- AGE OF PET: 7 - 10
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Excellent customer service
Embrace informed me immediately that they received my claim and followed up with my questions. I really appreciated the clarity of their explanation of benefits. They have been upfront about which conditions will not be covered and promptly reimbursed me for the submitted claims. I have been thoroughly impressed with Embrace and only wish my own health insurance worked this well!
- INSURER:
Embrace
- POSTED: 12/19/2011
- BY: Abby
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Best insurance company I have dealt with
Trupanion have been providing coverage for my dog for the past 6 years. They are exceptionally good at providing me with the service that I require: My claims are expedited from the time I submit them, and payment is always prompt. I would have no hesitation in recommending them.
- INSURER:
Trupanion Canada
- POSTED: 12/19/2011
- BY: Nicola
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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Best insurance company I have dealt with
Trupanion have been providing coverage for my dog for the past 6 years. They are exceptionally good at providing me with the service that I require: My claims are expedited from the time I submit them, and payment is always prompt. I would have no hesitation in recommending them.
- INSURER:
Trupanion
- POSTED: 12/19/2011
- BY: Nicola
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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EXCELLENT PLAN!!!
Trupanion is a WONDERFUL insurance plan for petowners. They keep you informed on the status of your claims and claims are paid in a timely manner, with absolutely no hassle. Anyone with a pet should get this insurance.
- INSURER:
Trupanion Canada
- POSTED: 12/19/2011
- BY: Max
- BREED: Great Pyrenees
- AGE OF PET: Over 11 years
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EXCELLENT PLAN!!!
Trupanion is a WONDERFUL insurance plan for petowners. They keep you informed on the status of your claims and claims are paid in a timely manner, with absolutely no hassle. Anyone with a pet should get this insurance.
- INSURER:
Trupanion
- POSTED: 12/19/2011
- BY: Max
- BREED: Great Pyrenees
- AGE OF PET: Over 11 years
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Great Company!
Embrace was wonderful to work with when Layla was so sick. They paid what they said they would with no hassles & kept in contact with me through the whole process. Well worth the money!!
- INSURER:
Embrace
- POSTED: 12/19/2011
- BY: Lee
- BREED: Portuguese Water Dog
- AGE OF PET: 7 - 10
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Trupanion plays the bait and switch game! BEWARE!
Initially I was very pleased with Trupanion, low rates for their zero dollar deductible for my 3 dogs. Although there was a huge amount of paper work to enroll -- documents of every vet visit each dog had ever had in their life plus copies of the vets chart notes. THEN after the first year they nearly TRIPLED the rates. They said it was because of the rapidly advancing veterinary technology available and the "possible" associated costs. It's bait and switch pure and simple. I am going back to my old pet insurance. Trupanion is a SCAM!!
- INSURER:
Trupanion Canada
- POSTED: 12/18/2011
- BY: Diane
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Dog
Trupanion really needs to reach out to the various animal rescue groups. I do volunteer work for an organization and there has been no contact from Trupanion. This is a perfect avenue to gain business.
- INSURER:
Trupanion Canada
- POSTED: 12/18/2011
- BY: Angie
- BREED: Brittany
- AGE OF PET: 7 - 10
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