Excellent Experience
The company reviewed the three claims relating to my dog's knee surgery within the timeline they had outlined during the initial customer service phone inquiry. The reimbursements were made within the timeline, and frankly, I was stunned at the simplicity of the program and the extent of the coverage. Unlike the human counterpart insurance quagmire, the process was seamless, timely, and our expectations were exceeded.
- INSURER:
Trupanion
- POSTED: 01/02/2012
- BY: Maureen
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Happy With Wellness Rewards Plan
This is my second year with Embrace. I am very happy with the Wellness Rewards Plan for my greyhound. After taking her for her annual overall wellness check, nail trimming, various immunizations and required county tag, fecal exam, and heartworm test, Embrace quickly reimbursed me the full $200 of the total $234 bill (I selected the $200 maximum reimbursement plan). I definitely will renew with Embrace when this plan expires in March.
- INSURER:
Embrace
- POSTED: 01/02/2012
- BY: Pat
- BREED: Greyhound
- AGE OF PET: 7 - 10
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great, caring people!
We have several dogs and cats covered by Embrace insurance. We have been with them for 3 years. We have found the entire staff, especially Laura, to be caring, efficient and knowledgeable. We had insurance with a different Pet Insurance Company before Embrace and there is no comparison! Embrace is by far, the superior company in all ways.
- INSURER:
Embrace
- POSTED: 01/02/2012
- BY: Dena
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Excellent, caring customer service.
We've been with Embrace for 1 year, and unfortunately one of our cats has had 2 serious hip and knee surgeries.The Embrace staff was caring and very helpful both times. The paperwork was easy and the reimbursement was very quick (2 weeks for surgery and other related claims). We're very pleased and will continue to use Embrace as well as recommend them to our vet and friends who have animals.
- INSURER:
Embrace
- POSTED: 01/02/2012
- BY: Dottie
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Snappy claim service
Trupanion handled my dog's Addison's claim proficiently.s
- INSURER:
Trupanion Canada
- POSTED: 01/01/2012
- BY: Steve
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Snappy claim service
Trupanion handled my dog's Addison's claim proficiently.s
- INSURER:
Trupanion
- POSTED: 01/01/2012
- BY: Steve
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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dog ate a foreign object
Process was very easy. I am happy I have trupanion.
- INSURER:
Trupanion
- POSTED: 01/01/2012
- BY: Kristina
- BREED: Weimaraner
- AGE OF PET: 0 - 3
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dog ate a foreign object
Process was very easy. I am happy I have trupanion.
- INSURER:
Trupanion Canada
- POSTED: 01/01/2012
- BY: Kristina
- BREED: Weimaraner
- AGE OF PET: 0 - 3
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