Find and read reviews with confidence

This was the first time we submitted an illness claim. We were away from home and our dog had dermatitis (hot spots). We were able to go to a vet of our choice. Since this was our first claim we needed to submit a health history from previous vet visits. We requested records be sent to Embrace from our vet and the Embrace representatives kept us up to date on the status of those records. Once they were all received, the determination was made the next day. We are very pleased with the professionalism, communication and resolution of our claim.

PetsBest has given me great service and I am a very happy customer. My claims were processed fast and easily, and I could focus on taking care of my furry friend when she needed it most knowing the bills would be paid. I highly recommend them!

Maggie has lameness of her left front leg Cause unknown as of yetTrupanion has covered her adequan injections,her Xrays, and her blood work. We are very pleased with Trupanion's service to us. We continue to investigate the cause of Maggie's lameness and she has an appointment with an orthopaedic specialist Jan.30/12 and hopefully we will find the cause and hence commence treatment soon.

Maggie has lameness of her left front leg Cause unknown as of yetTrupanion has covered her adequan injections,her Xrays, and her blood work. We are very pleased with Trupanion's service to us. We continue to investigate the cause of Maggie's lameness and she has an appointment with an orthopaedic specialist Jan.30/12 and hopefully we will find the cause and hence commence treatment soon.

I have tried many pet insurance companies through the years, and Embrace ranks at the top! Some of the prior companies I've tried would only reimburse "customary" charges - but couldn't even provide a schedule. It was a shot in the dark how much I would actually be reimbrused. I didn't need that additional concern when I was already worried about my sick pup. I am so happy I found Embrace. It is clear what will be reimbursed with Embrace. On top of that, Embrace is very prompt in claims reviews as compared to some others. Embrace provides peace of mind, exactly what a top-notch insurance company should. Bravo!

Embrace is our insurer for our 4 pups. Embrace is amazing in every way. They have the BEST customer service and super speedy claim processing. I will ALWAYS recommend Embrace because they are a true PROVIDER of insurance coverage for your pets. No Gimmicks with Embrace -- THANK YOU EMBRACE -- YOU ARE THE VERY BEST!

My shih-tzu was diagnosed with a mass in the stomach. He was admitted to hospital for three days during the new year. The vet told me he was very very sick. The bill was almost $1,400.00. I expected a refund of about $500.00. I received close to $800.00. The claim was processed quickly and I had a check within a week. I had a claim two years ago for my giant schnauzer who had a hip replacement. Again the service from Pets Best was the best. I would recoment (I have) Pets Best to all my friends with four legged friends. Thank you

great service

great service

I would recommend Trupanion to anyone who asked me. My German Shepherd, Riley, has had several serious health issues in her life. She is only 18 months old but her vet bills have totaled in excess of $12,000.00. She had her first health issue when she was approximately 8 months old which was prior to us purchasing her pet insurance thru Trupanion. The total bill on this was in excess of $4,000.00 which came out of my pocket. We purchased health insurance for her just prior to her turning one year old. Since then, she has had two rather serious illnesses which totaled in excess of $9,000.00. I don't know how we would have been able to afford her care if it were not for Trupanion. They have truly been a life-saver.