Outstanding Service!
Trupanion is a fantastic company! They not only care about getting my refund back to me quickly but also care about my dog!!
- INSURER:
Trupanion Canada
- POSTED: 01/06/2012
- BY: Tyson
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Great customer service!!!
Unbelievable service. Quick payment. They even cover congenital defects!!
- INSURER:
Embrace
- POSTED: 01/06/2012
- BY: Paul
- BREED: Boxer
- AGE OF PET: 7 - 10
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Top Rated in Customer Service
every contact I've had with Pets Best Insurance has been excellent. Questions answered, problems, even I had to cancel due to financial problems on my end...they are the leader in pet insurance services.
- INSURER:
Pets Best
- POSTED: 01/06/2012
- BY:
- BREED: Border Collie
- AGE OF PET: 7 - 10
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Very courteous service and fast reimbursement
I am very impressed with Embrace approach to claim reimbursement. Not only they processed our claims in a short amount of time, but when they had a "back-log" of claims during holidays season, they kept following up with us, letting us know they recieved our claims and are working on them. That means a lot to us, just knowing they are not ignoring or forgetting their customers. I haven't had to follow up with them or "chase" after them a single time and I believe this to be a great customer service.
- INSURER:
Embrace
- POSTED: 01/06/2012
- BY: Irene
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Healthy Paws saved the day this Christmas season!
Our poor little 1 year old lab mix suddenly started vomiting blood on the night before Christmas Eve, the cause of which remains unclear. He needed sedation, IV fluids, labs, x-rays, anti-nausea medications--the works. He started out at our regular vet's office then had to be transferred to the local Emergency pet hospital for ongoing care, more labs and overnight rehydration. He received timely and excellent care in both places, and fortunately he recovered completely over the next few days. Not surprisingly, however, the bill was just under $1000. Thanks to Healthy Paws, we were able to have both vets provide whatever care our puppy needed and knew we'd have much of it covered through his puppy insurance. The claims process is simple, and amazingly, we had our reimbursement check back in the bank within 6 days. 6 days!! I was shocked, especially given that this took place during the Christmas holiday week. This is the best $30/month I could ever spend. We can't thank you enough, Healthy Paws!
- INSURER:
Healthy Paws
- POSTED: 01/06/2012
- BY: Kristen
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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Pet Insurance
I was told that this is one of the best insurance plans for pets. So far it's been proved true!
- INSURER:
Trupanion Canada
- POSTED: 01/06/2012
- BY: Alice
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Pet Insurance
I was told that this is one of the best insurance plans for pets. So far it's been proved true!
- INSURER:
Trupanion
- POSTED: 01/06/2012
- BY: Alice
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Totally Satisfied
Our cat had to have surgery for an intestinal blockage from eating strings. Trupanion quickly covered the claim, for both the surgery and a follow-up visit due to complications. Payment took about 3 weeks I think. But all we had to do was send off the paperwork, and it was approved with no questions.
- INSURER:
Trupanion Canada
- POSTED: 01/06/2012
- BY: Thomas
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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