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Overall we are very pleased with our dealings with Trupanion Vet Insurance Co. Our Veterinian has most supportive. Our Maggie Mae developed lameness of the front left leg and we saw her Vet and started investigation and treatment. I was disappointed that the Veterinary visits were not covered, because, to my opinion, this was an emergency visit and further visits were required because of the lameness. Trupanion did not cover any of these Vet costs or the Chiropractic treatment. I can understand the exclusion of coverage for regular Vet visits, vaccines, and dentals, but we should receive financial compensation for the visits and all treatments recommended by our very qualified Veterinarian.After 2 months of frquent Vet visits, many Adequan injections, many Xrays and interpretation of these Xrays by Sight Hound Radiology, daily doses of Metacam, we are face with travelling to Vancouver for an Orthopedic Consult and perhaps a CAT SCAN or MRI. We live on Vancouver Island which means that Maggie (our) pet and us have to endure the time and expense of travelling on B.C. Ferries and through Vancouver to Burnaby to the Canada West Veternary Specialty Hospital. We definately will pursue all avenues to help Maggie. We have to find and answer to her problem and proceed with hopefully successful treatment. Maggie is only 5 and 1/2 years old. As her lameness continues and we are advised to retrict her activity, she has become slightly depressed because she loves her walks. We are deal

Overall we are very pleased with our dealings with Trupanion Vet Insurance Co. Our Veterinian has most supportive. Our Maggie Mae developed lameness of the front left leg and we saw her Vet and started investigation and treatment. I was disappointed that the Veterinary visits were not covered, because, to my opinion, this was an emergency visit and further visits were required because of the lameness. Trupanion did not cover any of these Vet costs or the Chiropractic treatment. I can understand the exclusion of coverage for regular Vet visits, vaccines, and dentals, but we should receive financial compensation for the visits and all treatments recommended by our very qualified Veterinarian.After 2 months of frquent Vet visits, many Adequan injections, many Xrays and interpretation of these Xrays by Sight Hound Radiology, daily doses of Metacam, we are face with travelling to Vancouver for an Orthopedic Consult and perhaps a CAT SCAN or MRI. We live on Vancouver Island which means that Maggie (our) pet and us have to endure the time and expense of travelling on B.C. Ferries and through Vancouver to Burnaby to the Canada West Veternary Specialty Hospital. We definately will pursue all avenues to help Maggie. We have to find and answer to her problem and proceed with hopefully successful treatment. Maggie is only 5 and 1/2 years old. As her lameness continues and we are advised to retrict her activity, she has become slightly depressed because she loves her walks. We are deal

I am impressed with Trupanion, fast response and payment, emails to tell me whats going on at each stage.Company seems to really care about your pets.Was with Petcare before, slow to pay limits, are not high enough, even with the top policy I had.Keep it up Trupanion.

I am impressed with Trupanion, fast response and payment, emails to tell me whats going on at each stage.Company seems to really care about your pets.Was with Petcare before, slow to pay limits, are not high enough, even with the top policy I had.Keep it up Trupanion.

great service

great service

We used our policy for the first time after two years of paying for our two dogs and three cats. A trip to the emergency vet for one of the dogs cost $800. We were reimbursed approximately $400. The "reasonable costs" seem to be the primary culprit. Perhaps the emergency vet does charge too much. Hard to say since we don't know how they determine "reasonable costs" for our area. But like all insurance, you're betting you'll get your money's worth; they're betting you won't. Only time and misfortune or lack thereof will tell.

our dog chewed a stick and got a splinter stuck in her gum that resulted in an infection. It took some time to get the infection cleared up. The insurance for the veteranry services seemed very uncertain.

So far my puppy has had only a stomach affliction. It took quite a while to be reimbursed, but it is great to have the peace of mind to not worry about taking him to the vet for any sickness.

Trupanion is a fantastic company! They not only care about getting my refund back to me quickly but also care about my dog!!