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aspca pet ins has been great. they pay their claims promptly and they cover a full 80% of the vet bill. previously i had another pet insurance company that was always shortchanging me with scheduled reimbursements. many times i would get 50% or less coverage for vet bills in addition to their deductible. i have recommended aspca pet ins to many of my friends who are dog owners.

My lab, now at 7 started terrible itching and I could see he was destroying his skin. We took him to the vet, as I couldn't stand watching him so uncomfortable. The vet feels he has developed allergies, and suggested an allergy test. Didn't think twice about saying ' do whatever you need to do'. It was a $690 bill for testing and meds. We are still waiting for the results but within 2 days, I received an email, and 4 days later, received my check. I know Whatever it is, I don't have to worry about cost!

My lab, now at 7 started terrible itching and I could see he was destroying his skin. We took him to the vet, as I couldn't stand watching him so uncomfortable. The vet feels he has developed allergies, and suggested an allergy test. Didn't think twice about saying ' do whatever you need to do'. It was a $690 bill for testing and meds. We are still waiting for the results but within 2 days, I received an email, and 4 days later, received my check. I know Whatever it is, I don't have to worry about cost!

So far I have been with embrace for a couple of years and the customer service has been prompt as well as courteous. Both of my claims have been covered and without hassle. This is the only time I've ever had pet insurance and it's been a favorable experience. Thank you! I wish health insurance for humans was this easy. :-)

The bones in one of Bella's legs did not line up properly after she injured herself. The surgeon had to brake the leg in one place, cut a wedge out of the bone and then reset the leg with the bones properly aligned

The bones in one of Bella's legs did not line up properly after she injured herself. The surgeon had to brake the leg in one place, cut a wedge out of the bone and then reset the leg with the bones properly aligned

Thanks for offering accident insurance. With four dogs in the mountains, just having some of the costs of an emergency extraction of 30 or so porcupine quills from William's muzzle has helped a great deal. Good to know you'll be there for my pack.

With economy in its current state, it having Grim insured is one less worry. I believe if you have a pet you need to be able to pay for their care, for me ASPCA Pet Insurance is one of the ways I am able to do so. Grim has had bladder issues and recently had what the vet termed a FLUTD (Feline lower urinary tract disease) and possible UTI. When I submitted the claim to ASPCA Pet Insurance, they were prompt to let me know they received it. It took a couple of weeks for them to let me know that they need more information from the vet. I was not clear on what further information was needed and if it had been something I could have provided when I submitted my claim. I think those things could be better communicated. That being said, they let me know when they received the information from my vet then processed my claim within two weeks of that (it probably would not have taken that long if it had not been right around Christmas at this point [which is understandable that it would take extra time during the holidays]. Only one item of was not covered of the many items on our statement, which was the pill case treats, which is stated on their list of exclusions, everything else was covered at 80% of customary cost. Living in downtown DC, Grim's vet is the closest one to where we live, so what is considered customary and reasonable for our area is at times significantly lower than what we pay, but that is the norm for this area, and a choice we made about which vet

Katie had two trips to the vets and when she calmed down with the treatment, and the diet change I submitted a claim. It was a couple of weeks before I heard, but I did hear shortly and the claim was partially paid as I have $100 deductable.

I had pet insurance YEARS ago when there was only one or tow companies out there. I NEVER received a cent with them. Another dog owner recommended Embrace and so far they have been great. They always contact me to let me know the status of my claim. I really like that!