Excellent
I am impressed with Trupanion, fast response and payment, emails to tell me whats going on at each stage.Company seems to really care about your pets.Was with Petcare before, slow to pay limits, are not high enough, even with the top policy I had.Keep it up Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 01/07/2012
- BY: Geraldine
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
50/50
We used our policy for the first time after two years of paying for our two dogs and three cats. A trip to the emergency vet for one of the dogs cost $800. We were reimbursed approximately $400. The "reasonable costs" seem to be the primary culprit. Perhaps the emergency vet does charge too much. Hard to say since we don't know how they determine "reasonable costs" for our area. But like all insurance, you're betting you'll get your money's worth; they're betting you won't. Only time and misfortune or lack thereof will tell.
- INSURER:
ASPCA
- POSTED: 01/07/2012
- BY: Lee
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
mouth injury
our dog chewed a stick and got a splinter stuck in her gum that resulted in an infection. It took some time to get the infection cleared up. The insurance for the veteranry services seemed very uncertain.
- INSURER:
ASPCA
- POSTED: 01/06/2012
- BY: Norman
- BREED: Yellow Lab
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
So far so good.
So far my puppy has had only a stomach affliction. It took quite a while to be reimbursed, but it is great to have the peace of mind to not worry about taking him to the vet for any sickness.
- INSURER:
ASPCA
- POSTED: 01/06/2012
- BY: Amy
- BREED: Collie
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Outstanding Service!
Trupanion is a fantastic company! They not only care about getting my refund back to me quickly but also care about my dog!!
- INSURER:
Trupanion
- POSTED: 01/06/2012
- BY: Tyson
- BREED: French Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Outstanding Service!
Trupanion is a fantastic company! They not only care about getting my refund back to me quickly but also care about my dog!!
- INSURER:
Trupanion Canada
- POSTED: 01/06/2012
- BY: Tyson
- BREED: French Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great customer service!!!
Unbelievable service. Quick payment. They even cover congenital defects!!
- INSURER:
Embrace
- POSTED: 01/06/2012
- BY: Paul
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Top Rated in Customer Service
every contact I've had with Pets Best Insurance has been excellent. Questions answered, problems, even I had to cancel due to financial problems on my end...they are the leader in pet insurance services.
- INSURER:
Pets Best
- POSTED: 01/06/2012
- BY:
- BREED: Border Collie
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No