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02/08/2012 - The LabraMutts and their Pet Parents: The new options in Wellness Rewards and Wellness Rewards Plus are fantastic! Who can turn down a free $101.00 or $51.00? Smart move for Embrace to encourage better preventive treatments! We've never been disappointed since we signed up for a policy on all 3 of our shelter/rescue dogs in June 2007. We love being able to pick and choose coverage that fits our budget - in our case we were originally looking for major illness/accident coverage. However, when the Wellness Rewards Program started, we jumped on that, too! They were there for us through the tough times when our eldest dog, Homer, was diagnosed with osteosarcoma and wasn't with us long after his diagnosis. They are there now as we make decisions regarding a total hip replacement for the youngest dog, Justy, even offering ideas to help our situation (live in a house on 14' stilts requires a full flight of stairs to enter and exit the house - a BIG no-no for a few weeks after this procedure). We love being Embraced by Embrace Pet Insurance!

Quickest service on anything ever. You are notified when the claim is received, notified as they process the claim and notified when the claim is settled. They received my claim on a Monday and I had my check on Friday. NO ONE gives such great service. Much better than my own insurance company. I love Trupanion. I've had three claims (same issue) and all were processed with the speed of light. Incredible ! And the people are truly animal lovers and care. I switched my dog from an all natural premium food to a grain free and he had nothing but gasto intestinal problems... the x-rays were expensive and the treatment and he is still on a mild stomach pill. The expense was enormous and I am so glad I invested in pet insurance for my two dogs. Bleu is a blue tick hound and while he eats anything weird, grain free is not for him. Thank you Trupanion for covering all my expenses.

Quickest service on anything ever. You are notified when the claim is received, notified as they process the claim and notified when the claim is settled. They received my claim on a Monday and I had my check on Friday. NO ONE gives such great service. Much better than my own insurance company. I love Trupanion. I've had three claims (same issue) and all were processed with the speed of light. Incredible ! And the people are truly animal lovers and care. I switched my dog from an all natural premium food to a grain free and he had nothing but gasto intestinal problems... the x-rays were expensive and the treatment and he is still on a mild stomach pill. The expense was enormous and I am so glad I invested in pet insurance for my two dogs. Bleu is a blue tick hound and while he eats anything weird, grain free is not for him. Thank you Trupanion for covering all my expenses.

Quick service, and always polite. Submit regularly for our dog's Heart guard and Frontline protections. Always reimbursed very quickly. Fantastic!

I have three dogs under Embrace and the turn around time on claims are great. The staff is caring and calls or contacts you if there are any questions which is great. Mala, Zsa-Zsa,and Mazsa give Embrace 5 Paws Up :-).

took one and a half months to find out that the coverage is not what they advertised and what I believed I am paying for, nothing was covered in the claim. (I have level 3 and $100 deductible, so only expected a small amount back anyway) Have now read other reviews on another site (easy to find, Google aspca pet insurance) and find that many people have the same or worse problems with non-coverage of their claim. I am cancelling with this company as I don't want to have them tell me my vet is too expensive, when they are actually reasonable for my area. I would rather put the over $500 a year into an account and pay it myself.

We had an unfortunate situation where our puppy suffered a broken leg in the care of a national chain of pet care/boarding. Fortunately, I had signed him up for coverage with Embrace Pet Insurance. Multiple surgeries were required to repair the break and subsequently remove the pins set in the leg. When all was said and done, the cost of medical care was over $7,000.00. Embrace Pet Insurance was more than understanding and helpful in making sure we received the insurance costs in the plan to cover the majority of the expense. It was trouble-free, questions were answered quickly, and the payment was prompt on our claims. I would recommend Embrace Pet Insurance to anyone looking to purchase insurance for their "extended family members".

There is nothing like having a pet as a member of your family. As pet owners we all know it comes with alot of ups and downs and when one gets sick your heart breaks. I have had Embrace for several years and lucky to say never had to use them until my male american bulldog got real sick. 2:30am in the Animal Hospital Emergency Room is not the most desired place to be and all that came to mind is getting my boy better. Embrace understands that and their staff have always been wonderful. Other than my reasonable deductible and percentage portion Embrace covered the rest allowing me to get the care for my boy that he needed. I would and have highly recommemded Embrace to any pet owner and would like to thank them for helping my boy get better and come home.

Please see an exerp from an email that I sent to Trupainion upon completion of my claim: "I received 3 claim process notices (the one here 271018, 269924 & 269923). My query regards why I was charged 2 deductibles when this was all done in 1 procedure. 1 on the claim here (27018) and as well on 269923. I do note that Trupainion has divided the claim into 2, but I am sure that you can appreciate that the scheduling for these procedures were to save money (for Trupanion as well as us) on anaesthetics as well as undue stress on Zeus if we were to have done this one 2 separate occasions." Trupanion's response is below: "Our deductibles are per condition. As Zeus was under he was treated for the masses as well as his oral care. As there are two different condition we had to apply the deductible to both conditions." I cannot tell you how utterly disappointed I was with this response. Tina Furber