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Trupanion has been great to work with. Our claim was quickly processed, and I had the reimbursement check in-hand before my dog had the cone off!

I have been pleased with how my claims have been filed in the past. The last two claims I have filed have been handled very poorly. My vet faxed the form and statements from the vet office in my presence. I was informed via e-mail from the claim department there was no itemized statements included in the fax. The vet then re-faxed the statements--again the claims department say they have not received the itemized statements.Since there is a large time difference, and I was receiving e-mails, I tried to resolve these issues by responding to the e-mails I was sent. My e-mails were never answered. I have now mailed the itemized statements to the claims department and can only hope these are not also misplaced or mishandled.

my puppy had an eye problem last week and the claim is already back !

Helpful, efficient and compassionate when my do was ill.

Helpful, efficient and compassionate when my do was ill.

I looked for health insurance for my dog, Jedda, for over a year. I'd search, print some stuff, compare it and decide it was too expensive for not great coverage. When I found Healthy Paws I was pleased and glad to have my searching and deciding chore over. So far Jedda has been injured and had a 3 hour visit to the emergency vet one night for belly pain. I have been more than fairly reiumbursed for these expenses think the premiums are well worth it. Health care is expensive! And the company follows up to see how Jedda is feeling. I'm very pleased!

I recommend this organization to everybody, they are fasr and fair in their claims process and the premiums are more than resonable.

I recommend this organization to everybody, they are fasr and fair in their claims process and the premiums are more than resonable.

We had to have emergency service for our cat who was suffering from severe pain in an unknown source. Embrace reimbursed us for everything that was eligible. It is very reassuring to know we are backed up by such a good company.

faxed in the claim and received the checks in less than a week. email status updates were also very helpful.