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I switched insurer's due to lack of coverage from my previous insurer. Not only have I gotten TOP NOTCH coverage - the service is unbelievable. Never before did I get an email asking me if my girl was feeling better.

Every time I submit a claim it is handled timely and fairly. After denying a claim for a major surgery the company performed an extensive review and reversed their original decision in our favor. The employees are knowledgeable and courteous. I am most impressed with this company

Every time I submit a claim it is handled timely and fairly. After denying a claim for a major surgery the company performed an extensive review and reversed their original decision in our favor. The employees are knowledgeable and courteous. I am most impressed with this company

I have had insurance since my puppy was 8 months old. She is now 4 1/2 and has been diagnosed with lymphoma. Her inital aspirations of her glands cost $151..the insurance co only considered this test to be $58 and therefore only reimbursed me 80% of that amount. Now she is undergoing chemotherapy and she only has a $1500 limit. She policy expires in May of 2012 and then becomes a pre exsisting condition and will not be covered. The insurance co now has a new plan offering continuing coverage, but of course they never told me and now it's too late. My husband and I have been researching pet insurance for any future puppy, and through this same co..they do have a better plan but even on their continuing coverage (cancer, heart etc) they will only reimburse 80% (even if you chose a higher amount) and they put a cap for lifetime limit of $6K. My dog has gone through 4 of her 12 treatments and I'm well into $3k right now due to tests, hospitalizations etc... if you have a dog that is going to have a life long problem...how can they cap you on that. I really liked my insurance, but now going to have to look elsewhere

Sebastian has cancer. adenioma ca of the jejunum,which was resected. He has had 2 ultrasounds, lab work, multiple vet visits, resulting in over 4000 dollars in bills. Pets Best insurance has been there all the way by giving fast, reliable service. Thank you very much. Sharon O'Connor

We have insured our three cats for several years, and only recently did we need to use the insurance when our 13-year-old cat became very ill. She had undiagnosed vomiting and lethargy, and the most frightening part was that she stopped eating. Pets Best reimbursed us for her diagnostic tests and her treatments, including a large bill for dental work, including the extraction of a tooth. We did not purchase the wellness coverage, but since the dental was related to her ultimate diagnosis--stomatitis, a very painful inflammation of the gums (the gums are essentially destroying the tooth)--Pets Best covered the entire cost minus the co-pay. I'm happy to say that Audrey is back to normal. Having Pets Best let us focus on getting her diagnosed and getting her well. The online claims submission process is efficient and easy, and the turnaround time for getting claims processed has been excellent thus far.

I have my 2 Papillons insured with Trupanion. I tell every single person I know about this insurance. I would never have a pet without insuring it with Trupanion. The people there are so easy to work with, the company is efficient and as an animal lover, having this insurance takes the pressure of the high cost of veterinary care off my mind while I am busy caring for a sick pet. One of my dogs had serious eye surgery, hospitalization and medication which cost thousands of dollars, my claim was handled very quickly. I never had to call follow up on submitted claims -- they just take care of everything. The BEST!

I have my 2 Papillons insured with Trupanion. I tell every single person I know about this insurance. I would never have a pet without insuring it with Trupanion. The people there are so easy to work with, the company is efficient and as an animal lover, having this insurance takes the pressure of the high cost of veterinary care off my mind while I am busy caring for a sick pet. One of my dogs had serious eye surgery, hospitalization and medication which cost thousands of dollars, my claim was handled very quickly. I never had to call follow up on submitted claims -- they just take care of everything. The BEST!

Milo jumped out of our daughter's arms and fractured his left hind leg. The vet had to put a pin in the bone and the bill would have been 1700.00. We were very happy and willing to pay the $250 deductible and only 170.00 of the bill!

Milo jumped out of our daughter's arms and fractured his left hind leg. The vet had to put a pin in the bone and the bill would have been 1700.00. We were very happy and willing to pay the $250 deductible and only 170.00 of the bill!