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Excellent payment timeframe! Excellent communication! Really appreciate the wellness program.

Very quick to respond to our claim with no problems. A previous claim for gastritis and liver insult was also very satisfactory with no delay in refund and no problems.

Very quick to respond to our claim with no problems. A previous claim for gastritis and liver insult was also very satisfactory with no delay in refund and no problems.

If you are looking for health insurance for your pet, choose Healthy Pets! For some reason, my dog, Lucy developed a limp in her back leg that is only evident after strenuous exercise. Fortunately, and because of all of the health problems my prior rescue dog had, I decided to get pet insurance shortly after I adopted Lucy. Even more fortunate is that I decided to select Healthy Paws. I am so pleased I did!! They processed my claim immediately and I received my check shortly thereafter. In addition to efficiently processing my claim, they were very helpful and extremely caring. In fact, it is not an exaggeration to say that their customer service rivals Nordstrom’s!

i have been with Embrace for about two years now and I could not be happier. They are always there to answer your questions should you have any, the communication is great. They let you know as soon as they recieve a claim and contact you as soon as it has been processed. Not many companies let you know your money is on the way. They are fast to take care of claims and I have been very happy with the overall coverage. I recomend to anyone looking or thinking of pet insurance.

Tugger will be 5 month old on Feb 16 and to date he had 4 claims each one was paid within 5-7 business days.

I'm not easily impressed, but I was astounded at the fast -- and more important -- personalized service I received from Healthy Paws. If only my own health insurance company was as responsive! Within two days of submitting my poodle's claim (she needed an echo for a heart murmur) I had an email telling me my claim was processed and the check was in the mail. The best part, however, is that they took the time to read the dr's notes and see that my baby's murmur was innocent and stated their happiness at the positive diagnosis. It feels as though we have someone who really cares about our dog.

Exellent and prompt reimbursement.

Exellent and prompt reimbursement.

Trupanion always processes my claims within a week and I get the cheque the following week. All my interactions with the company have been handled quickly and efficiently and with exceptional friendliness and professionalism. I would be very happy if they could pay electronically, however, as my bank always insists on putting the cheque on hold for 5 business days.