Quick claim processing procedures.
Great customer service with quick claim processing turnaround time. Trupanion always keeps you advised of the process from receiving your claim to when the claim has been processed.
- INSURER:
Trupanion
- POSTED: 02/27/2012
- BY: Dianne
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Excellent Service
Rory was being sick and having problems with his bowel movements, after numerous x-rays they did an exploritary surgery, which found a possible tumour. my claim from my regular vet took just 3 days and the check arrived within the week. A second vet that was used for overnight care have yet submit their part but im sure everything will go just as smoothly when they do. Turns out it wasnt a tumour it was acute pancreitus and was cleared with anitbiotics such a relief.
- INSURER:
Trupanion Canada
- POSTED: 02/26/2012
- BY: Rory
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Excellent Service
Rory was being sick and having problems with his bowel movements, after numerous x-rays they did an exploritary surgery, which found a possible tumour. my claim from my regular vet took just 3 days and the check arrived within the week. A second vet that was used for overnight care have yet submit their part but im sure everything will go just as smoothly when they do. Turns out it wasnt a tumour it was acute pancreitus and was cleared with anitbiotics such a relief.
- INSURER:
Trupanion
- POSTED: 02/26/2012
- BY: Rory
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Overall very pleased
I'm combining a few claim submissions into one review. Overall, I am very pleased with Embrace. My dog had post operative complications from her spay and was very critical when I brought her to the ER. She had to spend the weekend at the ER and we now dub her surgery as the most expensive spay in history. She has also had a couple minor issues with a tweaked back and a skin infection. All claims were addressed promptly with an acknowledgement e mail as well as inquiry to how our little princess is doing makes me feel like more than just a number.
- INSURER:
Embrace
- POSTED: 02/26/2012
- BY: Michelle
- BREED: Dogue De Bordeaux
- AGE OF PET: 7 - 10
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Very good
Claim was processed quickly. Good telephone/customer service.
- INSURER:
Trupanion
- POSTED: 02/25/2012
- BY: David
- BREED: King Charles Spaniel
- AGE OF PET: 7 - 10
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Very good
Claim was processed quickly. Good telephone/customer service.
- INSURER:
Trupanion Canada
- POSTED: 02/25/2012
- BY: David
- BREED: King Charles Spaniel
- AGE OF PET: 7 - 10
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Great Insurance
I have a dog who is accident prone. I decided to try this insurance to see if it was everything I was told it was. I was pleasantly surprised that the claim was taken care of and paid within the week after the accident happened. I would highly recommend Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 02/25/2012
- BY: Grace
- BREED: Belgian Malinois
- AGE OF PET: 7 - 10
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Great Insurance
I have a dog who is accident prone. I decided to try this insurance to see if it was everything I was told it was. I was pleasantly surprised that the claim was taken care of and paid within the week after the accident happened. I would highly recommend Trupanion.
- INSURER:
Trupanion
- POSTED: 02/25/2012
- BY: Grace
- BREED: Belgian Malinois
- AGE OF PET: 7 - 10
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Consistent Reimbursements
Lucky for us we have Embrace, because our 4 year old mutt seems to come down with some bizarre ailments. Not once have they denied a claim. A VERY smart investment for any dog owner.
- INSURER:
Embrace
- POSTED: 02/25/2012
- BY: GGN
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent
We unfortunately have had to make several claims for our puppy. Trupanion always replies in an extremely timely fashion. Most times we are refunded within a couple weeks and we are never hassled or questioned. Their policy is very straight forward and easy to understand.
- INSURER:
Trupanion Canada
- POSTED: 02/25/2012
- BY: Amanda
- BREED: Weimaraner
- AGE OF PET: 7 - 10
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