Find and read reviews with confidence

A wonderful experience with helpful staff on the phone.

reviewd claim for cherry eye, knew that day they would cover it, check is in the mail in under a week

reviewd claim for cherry eye, knew that day they would cover it, check is in the mail in under a week

We selected Embrace insurance for our little golden retriever mix puppy, Emma. That was 5 years ago. During that entire time, we never had a reason to use the insurance we had purchased for her. Recently, Emma's life was abruptly cut short due to complications from canine lukemia. In an effort to save her we racked up over $2000 in emergency vet and testing bills. At the time, we were not thinking of the cost, just saving Emma if we could. Afterwards however, it began to sink in how much we had extended ourselves and all we could do is hope that the Embrace pet insurance would honor the coverage we had for her. They did, and made a very sad and stressful situation much less stressful. We dearly miss Emma. Thank you Embrace for being there for us as you promised you would be.

I have 2 dogs and got ASPCA Pet Insurance when they were pups, so far they have been basically healthy. ASPCA has paid for 80% of their little illnesses after the deductible of $100, which doesn't come close to the annual fee, however as they get older, sadly that will probably change.

LOVING THAT WE GOT INSURANCE for my 7 month old Boxer! Brady decided that it was a great idea to eat part of my tempur petic bed topper which ended us at the vet. 385 dollars later we found out he was fine! We were able to get 308 back from this vist ! without embrace i would be a really really pour grad student !

Words cannot really express how grateful I am to have chosen Embrace. I am a first time dog owner and did a great deal of research in order to choose the best pet insurance on the market. I am 100% confident my research paid off. My experience with Embrace has been truly exceptional. The customer service is superb, the claims are processed very efficiently and everyone I have dealt with at the company has been terrific. I just recently experienced a truly traumatic situation in which my 3 year old pup was diagnosed with kidney failure and required extended hospitalization in order for her to survive. The folks at Embrace were very sympathetic and kind and processed my claims extremely quickly - no questions asked. They also took the time to answer any and all questions and kept me informed of when my claims were received and processed all along the way. Embrace is a shining example of what all companies should aspire to. I would HIGHLY RECOMMEND Embrace to any pet owner.

Disappointing past experience with another pet insurance company left me somewhat hesitant to try Embrace, but I am very impressed. A nasty laceration suffered by one of my Danes required two separate surgeries to successfully close. My claim was handled in a most professional, yet compassionate manner and checks were issued in a timely fashion. I am also especially pleased Embrace offers coverage of alternative therapies and treatments. I believe this is one of the better, perhaps the best companies for pet insurance.

Great service. Straight forward claims process. You rock!

We puchased pet insurance, didn't thinking we would need it, for our Lab puppy. We also purchased a rider for coverage of hip dysplasia, the most common serious health problem for Labs. I'm so glad we did. It turns out our puppy has severe hip dysplasia with "loose hips." We got 4 opinions and all recommended hip surgery, 3/4 recommending bilateral hip replacement. Our little girl had her first hip surgery and Trupanion was so easy to work with. They made a payment directly to the veterinary clinic without delay. I'm very happy with them.