Find and read reviews with confidence

Claim process is more burdensome than other agencies, less is covered and cost is high. Payment is quick when (and IF) claim is approved and processed

Submitted claim was processed quickly & correctly. I had Trupanion's payment before the charges came due on my credit card!

Submitted claim was processed quickly & correctly. I had Trupanion's payment before the charges came due on my credit card!

Pets Best insurance allowed me to provide excellent care for Woody, my 17 year-old border collie mix. Thanks to Pets Best for giving us extra time.

Only issue I had was that it seemed to take longer than I expected after submission of the claim to reimburse me for services. Other than that, I have been satisfied with the services provided.

We had insurance through another company in the past, and when the time came to file a claim it was so confusing that we didn't even bother With Trupanion it was simple, and we knew exactly what to expect. We never would have been able to afford the emergency surgery on out dog without it! I'm so thankful my good friend, and Trupanion employee Nicole told me about it!

We had insurance through another company in the past, and when the time came to file a claim it was so confusing that we didn't even bother With Trupanion it was simple, and we knew exactly what to expect. We never would have been able to afford the emergency surgery on out dog without it! I'm so thankful my good friend, and Trupanion employee Nicole told me about it!

I have 2 dogs who have been happy Trupanion clients for a few years now. One has an ongoing Dermatitis issue. I have never been denied repayment for his care and medicine. I am impressed with how quickly I'm reimbursed. I have also received prompt answers to a few questions I have inquired on via email. I have found Trupanion to be a an honest company who cares about the animals they insure and I plan to always have the security it provides for me. I love my animals so I'm going to keep giving them the best of care and this insurance company is the one I choose to help me achieve this.

I have 2 dogs who have been happy Trupanion clients for a few years now. One has an ongoing Dermatitis issue. I have never been denied repayment for his care and medicine. I am impressed with how quickly I'm reimbursed. I have also received prompt answers to a few questions I have inquired on via email. I have found Trupanion to be a an honest company who cares about the animals they insure and I plan to always have the security it provides for me. I love my animals so I'm going to keep giving them the best of care and this insurance company is the one I choose to help me achieve this.

A wonderful experience with helpful staff on the phone.