Find and read reviews with confidence

We had an unfortunate situation with our dog, where she went off her food and was throwing up. We had to take her to the vets and get x-rays and all sorts of costly stuff. The fact that Healthy Paws covers 90% of the treatment costs makes it a lot easier to make the decision on whether to have the x-rays and tests. When I contacted Healthy Paws they were nothing but caring and kind. They helped us through the process and we had no trouble in making our claim. The cheque came through within days. I always knew that Healthy Paws was excellent, but it's not until you're actually in the situation where you need them that you really find out how good they truly are.

I have never had a problem with the claims and have found them to be very quick in returning which is much appreciated.

I have never had a problem with the claims and have found them to be very quick in returning which is much appreciated.

First time that my pet got sick it cost me over 900 dollars, ouch! He is a rescue cat I had for about 6 months. Well I turned my claim the following Monday got a email saying they received it and would have it processed within a day. Next day late morning Trupanion sent me another email with an approval for services and that my coverage would reimburse me 90%. WOW! Quick and fast service which is good after spending that kind of money even though my cat is well worth everything.

First time that my pet got sick it cost me over 900 dollars, ouch! He is a rescue cat I had for about 6 months. Well I turned my claim the following Monday got a email saying they received it and would have it processed within a day. Next day late morning Trupanion sent me another email with an approval for services and that my coverage would reimburse me 90%. WOW! Quick and fast service which is good after spending that kind of money even though my cat is well worth everything.

The whole point of insurance is to have that comfort to know that in an emergency, you know you are covered (minus your deductible). Our dog ate something that really messed her up in the worst way. 24hrs of witholding food was still resulting in her vomiting water. So we took her to the emergency vet (since it was evening). She was very dehydrated and exhausted but ok, they sent her on her way and we thought, good thing we have insurance! Well, we submitted the claim within two days after her visit 2-6-12, and it took until 03-21-12 to finally get to our claim and let us know the coverage of our dog. A really long time for us to have to shell out our own money and wait, but in the end they came through.

Very pleasurable to deal with,no major issues. They have as of today processed all claims quite fast and paid exactly as described in the policy.

Very pleasurable to deal with,no major issues. They have as of today processed all claims quite fast and paid exactly as described in the policy.

Embrace is very easy to file a claim with. I keep a form in my office and bring it with me to each vet's visit. However, I do feel I pay a substantial amount to have this insurance, yet it doesn't cover everything such as medicine they give the pet at the vet's office, or dental problems. Not this particular claim, for my dog's corneal abrasion, but my dog had a bleeding from her sinus tract and I took her to the vet and it was not covered as they "suspected" it was a tooth problem. I just don't think that is right! She still had a problem and it wasn't even determined if it was from her tooth as she didn't have it pulled. It could have just been an abscess

I'm continually impressed with their coverage, timeliness in response and communication. I get emails when claims have been received, when a check is going out, and a pdf of the reimbursement detail. If I have a question someone gets back to me with 24 hours. Health insurance may seem silly for a pet but they can cost as much as a human to treat (or more). The financial advantage of pet insurance has far outweighed the premium cost.