Find and read reviews with confidence

After pursuing our breeders recommendation of continuing our puppy insurance, we upgraded our insurance to the preventative plan. We sent in our first claim, only to have it partially denied, due to a pre existing health concern. However, our coverage never lapsed and was in force since birth...go figure. There was no specific intervention other than de-worming which seemed to fix the problem of lethargy. A letter then arrived stating that gastrointestinal problems and associated concerns would now be excluded. This confirms what we had been told about this insurance plan, as soon as you have difficulty it will be excluded....we cancelled our insurance. Don't waste your time. Pick a different company.

I recently insured my 1.5 year old pit bull cross with Healthy Paws. 18 days after we purchased insurance our dog completely ruptured her cruciate ligament. There is a 15 day waiting period for coverage. I was SURE they would figure out a way not to cover the $4500 surgery. However, I faxed them all the records and within 10 days I received a reimbursement check for my dog's medical care. There was no hassle, no questions and great customer service. I highly recommend Healthy Paws.

I have not been treated so well in as far back as I can remember and I am nearly 55.Very caring representatives, responsive customer service, tremendous follow through and follow up. Embrace does just what they say they will do. I am very impressed and so appreciative.

First of all I'll say that without pet's best we may not have been able to afford care for our dog when he ate a lethal dose of dark chocolate (75%cocoa). He was restless, had tremors, very high heart rate and was starting to seizure. We took him to the ER (4am) and he stayed there for about a day and a half.I wish we humans had insurance as good as Pets Best. While at the ER, we called them. We were able to speak with a wonderful person there who actually gave us information about what we could expect for reimbursement and when we could expect it. They reimbursed us 80% of the charges within 10 days! Because of Pets Best we were able to authorize the care for our guy and thanks to some great vets, Louie is doing just fine. Another thing and what was the determining factor in our choice for Pets Best was they have no older animal restrictions and our dog was 9 when we enrolled.

Fast, effiecient, overall wonderful experience.

Fast, effiecient, overall wonderful experience.

Lou has inhalant allergies. I highly recommend Trupanion over all other pet insurance companies.

Lou has inhalant allergies. I highly recommend Trupanion over all other pet insurance companies.

This is a company concerned with customer care and service. Because they were running a little behind (or slower than normal), they kept me apprised by letting me know my claim was not forgotten. That made me very happy instead of wondering and having to "bug" them for a status. I am very happy with Embrace and have recommended them to friends and family.

I am very pleased with Trupanion overall. I have had few claims that have been processed quickly. The only issue I had was that when I brought my cats home from the breeder they had a health issue already and my claim was denied due to waiting period for 30 days. I am not sure if there is an option to skip the waiting by paying more but I would like to know if there is.