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I have been very pleased with the plan. The last claim was just a small urinalysis but they all add up over time. I am so glad I have a good insurance plan for my cat. My only complaint is that processing seems to be taking a bit longer recently compared to one year ago. The claim submission to receipt of a check was appx. 2 weeks for the last claim. Which is still good. But it was only 8~9 days a year ago. I would have given 10 with the processing speed of 1 year ago.

My 1.5 year old Leonberger, Zoe, had a slight, but persistent limp for a number of months. I had her examined by both my regular vet, and a holistic vet, and they could not find anything wrong. Both vets recommended seeing an orthopedic specialist, who did a thorough exam and Xrays. He determined the problem was in her shoulder (fortunately not OCD - Osteochondritis disicans, but most likely a small tear in her shoulder capsule). He recommended a month of laser and physical therapy (underwater treadmill), 2x a week (along with reduced play time with other dogs). This helped solve the problem...limp seems to be gone. Embrace covered all the above treatments! 2012 is my second year with Embrace. My experience with Embrace in 2011 was so good (coverage, customer service, claims, reimbursements) that I enthusiastically renewed for 2012. This year I decided to also sign up for the wellness rewards, as it is a great deal financially, and incentive to keep up on wellness practices for my dog. Great job Embrace! I highly recommend Embrace.

At first we were skeptical about pet insurance, is it really neccessary? Yes!!! Being that we now have 3 dogs ranging in ages 4 months to 13 years we can see the reasoning behind it. We have our oldest dog diagnosed as diabetic and 2 younger Labs that are super mischievious. It has given us peace of mind that if something isn't quite right there is no need to wait to get them taken care of! Would you wait on your kids to the Dr's? Our 3 year old Lab became very ill at the age of 6 months and 3 trips to the vet later she is happy and healthy! Best part was knowing that after a total of $1500 we were reimbursed a good portion of that. That in itself paid for the policy. Just like "our" insurance policies there are exceptions but I would recommend ASPCA Health Insurance to anyone!

We adopted a large/giant breed from a local shelter little over a year ago and decided to get her (Annabelle) insurance for many reasons . One for down the road when she gets older for her hips.Large dogs especially hers our guess on breed is a rottweiler mix with possibly Neufoundland/Bernese mountain dog/ German Sheperd/Retriever mix. And second she eats everything insight and some are not food. Recently she was treated for her Knee( luxating patella) She is doing great no surgery thankfully just some medicine and supplements for her and a strict diet but at 1 1/2 years old and 90+ pounds it isn't easy. Healthy Paws is so caring for our Annabelle we can't thank them enough. We have had over 4 claims in just the first 2-3 months of signing up for the insurance and they are very quick to take care of the claims this last one came before we had to bring Annabelle back for a recheck. Our veterinarian was surprised how fast and he is going to recommend them to all his patients.

My senior girl has CKD(kidney disease). Healthy Paws has been there every step of the way. I have had many many many claims with them since my girl got diagnosed with CKD. :( Quick turn around on claims, EASY claims process. Easy for the vets as well, which is super important. Great communication, friendly staff. They make it clear, simple and quick. They are clearly the best. I promote them when ever I can, as I have had nothing but the best customer service with them.

After doing lots of reviewes for pet insurance, I chose Healthy Paws for our Old English Sheepdog puppy. We also have an older OES who we have insured with VPI. VIPs rates were significantly higher than they were for our first dog so I decided to shop around. Wow, was I pleased!!! Our puppy got an obstruction from a piece of corn cob (we have no idea where he got it because he's well supervised) and had to have emergency surgery. While he was in surgery and at the vet overnight, I went to my Healthy Paws online account and printed a claim form with all of our information already filled out. I took the claim form to the vets office when we went to pick our dog up. The vet filled in the required information and faxed the claim for us. I got an email from Healthy Paws the very next day to say they were processing our claim, and here's the best part...they approved the claim the next day! I got a check in the mail from Healthy Paws exactly three days after the surgery! We didn't really have any major complaints about VPI, other than their price but now that I have used both, Healthy Paws is much quicker and communicates much better through the claim process. To top it all off, I got a personal email from a Healthy Paws rep asking how our pup was doing after the surgery. They also wanted to see a picture of him and related a personal story about the breed. I would highly recommend Healthy Paws to ANYONE considering pet insurance!

I have always founds the staff to be exceptionally pleasant and helpful to deal with, whether they are paying the claim or notand payment is quickly made once claim made

I have always founds the staff to be exceptionally pleasant and helpful to deal with, whether they are paying the claim or notand payment is quickly made once claim made

I discovered a small "lump" on my dogs back. It doubled in size in two weeks. I took her to the vet and he admitted her for immediate surgery of a "suspicious lump". We waitied ten days for the biopsy results....and thanks be to God it was benign! And thanks to Trupainion, our reimbursement check arrived before our credit card bill was due. FAST, easy service!

I discovered a small "lump" on my dogs back. It doubled in size in two weeks. I took her to the vet and he admitted her for immediate surgery of a "suspicious lump". We waitied ten days for the biopsy results....and thanks be to God it was benign! And thanks to Trupainion, our reimbursement check arrived before our credit card bill was due. FAST, easy service!