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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Excellent Customer Service

Embrace realizes the importance of " taking care of the customers needs" in a very timely and responsive manner whether it be claims processing, policy questions or general info regarding your pet. I have researched and have had other pet insurance companies in the past but I can truthfully say that none of these can compare to my overall excellent experience that I have enjoyed with Embrace over the last 4 years. I would highly recommend Embrace to anyone who is looking for high quality professional and responsive care for their beloved pet !!!
  • INSURER: Embrace
  • POSTED: 04/04/2012
  • BY: Dan
  • BREED: Domestic Shorthair
  • AGE OF PET: 7 - 10

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4

out of 5

Gives me peace of mind

ASPCA pet insurance is comprehensive (depending on level) and reasonable. Service is friendly and helpful, and claims processing is fairly straightforward and timely. I do wish their standard fees for various procedures were more in line with charges in my area (Boston), I.e. reimbursement could definitely be more generous.
  • INSURER: ASPCA
  • POSTED: 04/04/2012
  • BY: Stephen
  • BREED: Labradoodle
  • AGE OF PET: 7 - 10

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5

out of 5

Very Grateful for Pets Best

I have been a customer for a long period of time and appreciate that Pets Best helps me care for my dog, Chloe. The service is good and the process has been simplified with the web tools the company uses. Highly recommend!
  • INSURER: Pets Best
  • POSTED: 04/03/2012
  • BY: Carrie
  • BREED: Mixed Breed
  • AGE OF PET: Over 11 years

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2

out of 5

Denial for not neutering dog

Report this claim declination to you state insurance department. I don't see where the coverage is dependent on your dog being neutered by its first birthday.
  • INSURER: Trupanion Canada
  • POSTED: 04/03/2012
  • BY: Laura
  • BREED: Australian Kelpie
  • AGE OF PET: 7 - 10

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2

out of 5

Denial for not neutering dog

Report this claim declination to you state insurance department. I don't see where the coverage is dependent on your dog being neutered by its first birthday.
  • INSURER: Trupanion
  • POSTED: 04/03/2012
  • BY: Laura
  • BREED: Australian Kelpie
  • AGE OF PET: 7 - 10

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5

out of 5

A positive experience

My yorkie, Samson, developed a very serious case of Pancreatitis and was hospitalized for 10 days. He had to have a number of expensive medical tests and proceedures before he began to improve. Since i was a new client with Trupanion, I didn't know what to expect. My previous experience with other pet insurance companies was not very positive and I anticipated problems with the claims I submitted. I was very pleasantly surprised, Trupanion Insurance kept their commitments and reinbursed my claims without any hesitation. I found the entire process very sofisticated and efficient and the turnaround time was quick. Their policy was very easy to understand was straight forward regarding what was was not covered. No small print of ambiguous language.I would and do recommend Trupanion to all friends and family.
  • INSURER: Trupanion Canada
  • POSTED: 04/03/2012
  • BY: Freda
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

A positive experience

My yorkie, Samson, developed a very serious case of Pancreatitis and was hospitalized for 10 days. He had to have a number of expensive medical tests and proceedures before he began to improve. Since i was a new client with Trupanion, I didn't know what to expect. My previous experience with other pet insurance companies was not very positive and I anticipated problems with the claims I submitted. I was very pleasantly surprised, Trupanion Insurance kept their commitments and reinbursed my claims without any hesitation. I found the entire process very sofisticated and efficient and the turnaround time was quick. Their policy was very easy to understand was straight forward regarding what was was not covered. No small print of ambiguous language.I would and do recommend Trupanion to all friends and family.
  • INSURER: Trupanion
  • POSTED: 04/03/2012
  • BY: Freda
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

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4

out of 5

Slower than expected, good communication/coverage

The response time was a little slower than we expected, but once I reached out to Embrace, the communication was quite good with quick responses to my questions. The whole process from our dog getting ill to my getting a reimbursement was about a month, which isn't a bad turnaround in my opinion. The insurance covered everything, as expected, and once the claim was submitted it was really very easy.
  • INSURER: Embrace
  • POSTED: 04/03/2012
  • BY: Lindsay
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

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5

out of 5

Outstanding!!!!

Submitted 2 claims. They were processed and paid within 2-3 days! Outstanding service - kept us updated via email along the way.
  • INSURER: Trupanion Canada
  • POSTED: 04/03/2012
  • BY: Javier
  • BREED: Russian Blue
  • AGE OF PET: 7 - 10

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5

out of 5

Outstanding!!!!

Submitted 2 claims. They were processed and paid within 2-3 days! Outstanding service - kept us updated via email along the way.
  • INSURER: Trupanion
  • POSTED: 04/03/2012
  • BY: Javier
  • BREED: Russian Blue
  • AGE OF PET: 7 - 10

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