Embrace is a great company to work with !
Embrace makes life easier for us ! Besides our poor little Yorkie being sick we did not want the worry of how we would pay the bills - Embrace is caring and concerned about our little man !! We always know that they are here for us !! The claims are taken are of immediately. I would highly recommend Embrace
- INSURER:
Embrace
- POSTED: 03/20/2012
- BY: Susan
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Wonderful, as always
Trupanion is always helpful, polite and efficient. I can not tell people enough good things about the security of having pet insurance with Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 03/20/2012
- BY: Catherine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Wonderful, as always
Trupanion is always helpful, polite and efficient. I can not tell people enough good things about the security of having pet insurance with Trupanion.
- INSURER:
Trupanion
- POSTED: 03/20/2012
- BY: Catherine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great Service
ASPCA offers me piece of mind.
- INSURER:
ASPCA
- POSTED: 03/20/2012
- BY: Will
- BREED: Irish Terrier
- AGE OF PET: 7 - 10
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Excellent
As soon as Trupanion recieved the forms from the Vet they processed the claim without delay. When I called before the surgery they answered all of our questions so we had a complete understanding of our coverage.
- INSURER:
Trupanion Canada
- POSTED: 03/20/2012
- BY: Tracey
- BREED: Bullmastiff
- AGE OF PET: 7 - 10
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Excellent
As soon as Trupanion recieved the forms from the Vet they processed the claim without delay. When I called before the surgery they answered all of our questions so we had a complete understanding of our coverage.
- INSURER:
Trupanion
- POSTED: 03/20/2012
- BY: Tracey
- BREED: Bullmastiff
- AGE OF PET: 7 - 10
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Good customer service reps
It took a while to get reimbursed for a recent service but all in all everything went well. Previously things had gone more quickly but they explained to me that they were using a new program and it was taking longer to process claims.I thank you again for helping me with my Ziggy and Zoey!
- INSURER:
Embrace
- POSTED: 03/20/2012
- BY: Lin
- BREED: Silky Terrier
- AGE OF PET: Over 11 years
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Pets Best is saving me
So glad I chose them. They are quick to review and reimburse and I would be in serious financial turmoil if it weren't for their illness coverage helping me pay for emergency and treatment costs for my dog. Thank you sooo much!!
- INSURER:
Pets Best
- POSTED: 03/19/2012
- BY: Christine
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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ASPCA Pet Insurance
I have had ASPCA Insurance for over a year now after transferring over from VPI. To date I have encountered multiple issues: Customer Service Phone Line - busy for over 10-15 minutes, requests leave a message, they do not call you back; losing claims - fax confirmation of their receipt of claim, while they don't seem to know where the claim is; no notification of claim status after 2 months; repeated emails and phone calls not answered appropriately by provider. I am sorry that I switched to their insurance.
- INSURER:
ASPCA
- POSTED: 03/19/2012
- BY: Disgruntled
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Claim processing slow!
I have had Embrace coverage (Wellness & Illness) since August of 2011 for my three dogs. Unfortunately I have had several experiences on different claims over the past 6+ months that I have had to call and follow up on. Eventually I do receive payment on the claim. The most recent incident was on two wellness claims that were submitted on February 17, 2012 I followed up on March 5, 2012 and finally received reimbursement on March 10, 2012. No explanation could really be given on way the claims had not been processed. I would recommend Embrace Pet Insurance for the coverage that they offer compared to other insurance companies, but I would caution anyone about the slow processing of claims.
- INSURER:
Embrace
- POSTED: 03/19/2012
- BY: Debbie
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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