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Multiple claims related to accident handled quickly and efficiently.

Multiple claims related to accident handled quickly and efficiently.

No problems.

No problems.

My dog got a ear hematoma. I called a mobile Vet to come see her.She is older and I wanted to be with her during the surgery. I am a ex vet tech. My other dog pass away from being sick and have surgery when he was older and ear hematoma is minor surgery. She is doing great. She wears her e-color and its draining and I wash it every day. She is almost out of her Chewable AB's. I really like this Vet and want to use him again. But Pet's Best is keep calling him, want more info? He's going to do a re check and I will have to submit another claim for it. I feel like these pet ins Co. are a rip off. This is the first time I've use these ins since I've had it in like 5 yrs. I will change this report if they pay. But it seem like they are trying to get out of paying. Update: got a email last night they are bugging the Vet for "more info". :( Update: Now they want the Vet files from when I enrolled her in 2009! The got the Vet so pissed he hung up on them! They are most likely looking for a pre-existing condition like "She has ears...sooooooooo...." I would switch if I could, but she is 10 yrs old. When your looking for Pet ins I would skip Pets Best. I asked the Vet which one and he said he hears good things about VPI. Still waiting. Now the guy says re-exsiting condition, like she "has ears"!!! Unfrickin' believable. As I recall when i signed up that if the dog hadn't been in for this condition in 6 mos it is not a "pre-exsisting" condition. But having ears is! I

Embrace staff are prompt and efficient and courteous. I know what to expect with the coverage. I am pleased with Embrace.

Works great with my vet to make claim go well

Works great with my vet to make claim go well

Had a lot of pets, but this is the first time I insured one. Roscoe (dog) is 5 and has had a few minor ailments during his time here and the usual yearly doggie stuff. So far I am pleased with ASPCA handling of our claims and have recommended the company to people thinking of getting pets. I am sure as Roscoe ages I will be calling on ASPCA to step up to the plate more often. I have no reason to doubt that they will not perform as they have in the past. Roscoe drives me nuts, but if should get another pet after his time here, I will sign up again with ASPCA.

fast refund...no deductible..although not sure why I wasn't reinmbursed for visit..hard to get a diagnosis without a visit...