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fast to respond; with proper docs no challenges; timely compensation; very business like

Embrace is a wonderful insurance company. Sadly I lost one dog to sudden illness which cost me around $6,000. That lead me to look into health insurance for my other dogs. A year later my pomeranian needed extensive testing for a coughing issue. Embrace covered ALL of her tests and sadly when she died a few months after. The claim was in the thousands each time. It was such a relief to be able to tell the vets to do anything they needed to. I knew I was covered and didn't have to worry about the cost. The claims are processed pretty quickly and the staff is very nice and responsive. I hope I don't have to use the insurance anytime soon again and have healthy dogs but at least I don't need to worry about the costs.

This is my first time getting pet insurance, even thou I have had 2 other dogs...My first experience with Embrace, was with Mike, who was just awesome, he explained everything to me and this took time. Here are the tips I found to be important to me: excellent, excellent customer service from the time that a rep anwers the phone until the call is complete. 2) i have the wellness plan,which many other pet insurances dont have. i love it. They have great reimbursement. Their coverage is better than whats out there for pet insurnce..Peace of Mind and pays claims quickly. Most,,most ..important to Me and my dog Minnie is that I chose the vet I want my dog to visit for all her care. there is no pet clinic etc. I didnt want that. I wanted the vet I had from the previous pets...and thats peace of mind and more important close to home...Pls think about this. Years ago pet insurance was not a option and animal lovers had to make a choice with insurance you dont, unless it very serious. I will continue to stay with Embrace!!!!!!!!!!!!

The claim was processed in 2 days and my check arrived on the 5th day after the claim was submitted.

The claim was processed in 2 days and my check arrived on the 5th day after the claim was submitted.

Embrace is Excellent! My dog had treatment for $494.80 due to illness and they issued a check for $372.93. No questions just a check. I highly recommend Embrace for pet insurance.

I am very pleased with Trupanion Pet Insurance. I must say that I am very impressed with how quickly and professionaly a claim is processed. The personal contact and updates are excellent. The representatives have been a pleasure to deal with!

I am very pleased with Trupanion Pet Insurance. I must say that I am very impressed with how quickly and professionaly a claim is processed. The personal contact and updates are excellent. The representatives have been a pleasure to deal with!

Took awhile for the paperwork to be sent in by the vete. but the claim was finally settled. Embrace did keep in contact about claims progress..

ASPCA has been easy and supportive in helping me to maintain my cat's health ... Thanks