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Excellent Company.

A word of extreme caution to anyone considering Petshealth Care Plan insurance, or any other insurance, for their pet. Look at the policy very closely for language regarding "Plan Renewal Date" and "Continuing Coverage". Our dog was insured for four years. He was generally healthy and I had very few claims. The claims I did make took at least 4 weeks to be processed. Most of them were not honored for one reason or another. The two that really upset me were our final two claims. We had taken our injured dog to Emergency care for an injury suffered late in the evening on Jan 31. We then went to his Vet on Feb. 1 for a treatment plan. The result was a determination that expensive surgery would be necessary. I called my insurance company for a pre-authorization and was told that any claims would not be honored if submitted. The reason, because the injury happened before our plan renewal date (by less than six hours) this was now considered a "manifested" condition (aka pre-existing) and would be denied. After many long hours and consults with Vets we were faced with the painful decision to euthanise our pet. I submitted the claim for the procedure and waited to see what they would do. Today I recieved their reimbursement of $4. Never again! Pet owners should be wary of Pet Insurance providers and make informed decisions.

Trupanion is a great insurance company with a fast response. I am really happy with them and will continue coverage.

Trupanion is a great insurance company with a fast response. I am really happy with them and will continue coverage.

Due to an unfortunate illness in our previous dog that we could not afford to maintain treatment for, we decided to invest in insurance for our current dog - before we needed it. As luck would have it, we DID need insurance. Our current dog required emergency surgery on his spine when he was 6 and has required maintenence ever since (2.5 years so far). If we didn't have Trupanion, we would have struggled to cover the expence. During our most recent claim Trupanion even noted that we can claim 50% off his perscription food. Something we didn't realize and hadn't asked for, but I'm grateful to know! I highly recommend Trupanion.

Due to an unfortunate illness in our previous dog that we could not afford to maintain treatment for, we decided to invest in insurance for our current dog - before we needed it. As luck would have it, we DID need insurance. Our current dog required emergency surgery on his spine when he was 6 and has required maintenence ever since (2.5 years so far). If we didn't have Trupanion, we would have struggled to cover the expence. During our most recent claim Trupanion even noted that we can claim 50% off his perscription food. Something we didn't realize and hadn't asked for, but I'm grateful to know! I highly recommend Trupanion.

Multiple claims related to accident handled quickly and efficiently.

Multiple claims related to accident handled quickly and efficiently.

No problems.

No problems.