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I highly recommend this insurance for your beloved pet. It has been a blessing to us as we experienced an unexpected diagnosis of lymphoma in our 2 1/2 year old German Shepherd Dog. She is doing well though the costs have been high. I will never have another pet without Embrace!

Embrace was my first experience with Pet Insurance. I didn't think I would need it as soon as I did but i was so glad that I had it. Embrace paid exactly what their policy said they would and they did it in a very fast manner. I hope that I won't need it again but I know for sure that my puppy, Maddy, has the best possible coverage with the BEST Pet Insurance company there is. It was so easy to submit the claim. My Vet faxed in all of the paperwork along with my pre-printed claim forms designed especially for Maddy. Embrace emailed me several times to inform me of the status of the claim, so I was never left wondering what was going on. I am so glad that I chose Embrace and would encourage all Pet owners especially puppy owners to get your pet covered by Embrace.

Trupanion were very quick responding to our claim - they emailed us first to say they had received the claim form and then later to let us know how much we would be reimbursed. By having Trupanion insurance, we know our pet will receive excellent care in a timely fashion. Thank you Trupanion

Trupanion were very quick responding to our claim - they emailed us first to say they had received the claim form and then later to let us know how much we would be reimbursed. By having Trupanion insurance, we know our pet will receive excellent care in a timely fashion. Thank you Trupanion

I recently filed two claims and was extremely surprised and impressed with the quickness of the response to those claims. I was informed when they received the claims. I was informed when the claims were under review. I was informed when the claims were processed and was advised of the amount of my reimbursement. Embrace even emailed me to make sure I received the claims payment. And, all of this was done within a matter of about 10 days. Very impressed!

Our Shih Tzu was diagnosed with renal failure when she was just over a year. Trupanion has made it possible for us to afford the best care to manage her health and give her the quality of life she deserves dispute her diagnosis. They cover what they say they cover and have the best customer service! We recommend Trupanion to everyone!

Our Shih Tzu was diagnosed with renal failure when she was just over a year. Trupanion has made it possible for us to afford the best care to manage her health and give her the quality of life she deserves dispute her diagnosis. They cover what they say they cover and have the best customer service! We recommend Trupanion to everyone!

This policy helps with the bumps, bruises and illnesses, and in general the reimbursements seem fair. It gives us peace of mind that is something big happens we'll be better able to manage.

Trupanion has let me down to the tune of $2500, be very careful. After many years of cat ownership and paying lots of vet bills out of pocket, I decided to get pet insurance (I had just adopted my second shelter cat in recent years). My older cat (five years old) had bladder stones removed when he was three. Since that time (two years ago he had perfect check ups and no issues). Two years after the problem, he started having issues. An ultrasound showed what looked like bladder stones again. I had the surgery done, turned out to be "grit" in his bladder this time. After the first surgery. my vet had said he did not know if stones would re-occur, but to help he suggested many things, as much water and canned food as I could get in him, and Hill's Science Diet suggested dry KD (kidney diet) food. My cat is not a big canned food eater but I got as much in him as he would take. So flash forward to this year, and the bladder grit. Trupanion DENIED the entire claim because (an only because) according to them, the DRY FOOD was an indication of treatment therefore this was a preexisting condition that did not meet their 18 month preexisting clause. So... using that logic, if I had fed him "grocery store" cat food they would have paid the claim? This is so wrong and I am doing whaetver I can to try to get them to pay this. Any help or advice on the claim process would be greatly appreciated. I've already appealed and their "independent" third party reviewer agreed with th

fast to respond; with proper docs no challenges; timely compensation; very business like