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The claim was processed in 2 days and my check arrived on the 5th day after the claim was submitted.

Embrace is Excellent! My dog had treatment for $494.80 due to illness and they issued a check for $372.93. No questions just a check. I highly recommend Embrace for pet insurance.

I am very pleased with Trupanion Pet Insurance. I must say that I am very impressed with how quickly and professionaly a claim is processed. The personal contact and updates are excellent. The representatives have been a pleasure to deal with!

I am very pleased with Trupanion Pet Insurance. I must say that I am very impressed with how quickly and professionaly a claim is processed. The personal contact and updates are excellent. The representatives have been a pleasure to deal with!

Took awhile for the paperwork to be sent in by the vete. but the claim was finally settled. Embrace did keep in contact about claims progress..

ASPCA has been easy and supportive in helping me to maintain my cat's health ... Thanks

Though I've had good coverage with another pet insurance company, at the urging of my vet, I recently switched to Pets Best. As fate would have it, my youngest, healthiest little girl was rushed to the emergency room on death's doorstep just 3 weeks later with a blood disorder and Endocarditis. Thanks to the excellent works of CSU Vet Hospital she pulled through. But because my claim was so close to the start date of the policy, Pets Best denied my initial claim. I pulled together the paperwork they requested, and explained to them that I've always carried insurance on my dogs in my appeal. It is with pleasure, and relief, that they realized I was submitting a legitimate claim and approved it right away. I give Pets Best an 8 for good online forms and phone reps, and paying on the claim. They lost a couple of points on the appeal hassle, but they made good and I appreciated the opportunity to explain my side of the issue. I hope to never have to put in a claim again, but I will be maintaining my Pets Best Insurance because it's a really good idea. And maybe if there is a next time, they'll get a full 10! ;-)

This is my second time using Pets Best. They insured my silky terrier, Kacie, for many years until he passed away at age 15. Pets Best now insures Shawn, my 6 month old silky terrier. They pay claims quickly and without error. Keep up the good work Pets Best.

Always focused on customer service, this company exceeds expectations.

the manager I dealt with was wonderful. very efficient and caring of customer satisfaction