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My 70+ lb. labradoodle had terrible gastritis andthankfully was treated and fully recovered. I submitted the vet's bill and the covered portion was paid to me without further question.

Helpful staff. Fast reimbursement. No quams!

This was my first claim with Embrace and I was very pleased with their customer service. My claim was handled within 15 buisness days as advertised and any questions I submitted via website were answered within 1 day and their employees I spoke to aon the phone were always professional.

Never thought i would get such a fast claim review and payment. thank you so much.

Wellness coverage cost is money you will spend on your pet that you are reimbursed and provides another $100.00 of free money to use on any veterinary costs. The customer service is one of the best that I have experience. Any concerns are handled by the initial person that answers the phone, no transfers or answer machines. A very professional office. Multiple emails to keep you up to date on your claims. After much research in the Pet Insurance industry I am positive that I made the right choice with selecting Embrace. Thanks to all Embrace employees.

Great communication, fast service, friendly and responsive to questions. Trupanion is awesome and I am so grateful to have found them!

Great communication, fast service, friendly and responsive to questions. Trupanion is awesome and I am so grateful to have found them!

I have always had flawless service with Trupanion. My only complaint is that I wish pet care providers were willing to accept payment directly from Trupanion. The reimbursement format is sometime quite a hinderance to medical assistant for my pet since I am currently a full-time post-graduate student.

I have always had flawless service with Trupanion. My only complaint is that I wish pet care providers were willing to accept payment directly from Trupanion. The reimbursement format is sometime quite a hinderance to medical assistant for my pet since I am currently a full-time post-graduate student.

1/10 NO WAY I COULD RECOMMEND PETS BEST INSURANCE. Again I would not recommend this insurance Company! If you like getting about 1/4 to 1/3% of your out of poctet money for your claim then this is the one for you :-( One Claim was split into 4 claims. We have a $500.00 deductable, they split part of it at $494.00 (just under our deductable)and again 2 more times. The Claim came to over $3,300.00 and counting, with surgeries, med's, over night and folloe-ups. That the short story.To this date we have recover just over $1,500 and change (So our deductble was only $1,800.00, not bad for a Policy with a $500.00 deductable)When it comes time to pay claims, they hold back. NO Customer service also becomes poor when there is a problem. They will not change their mind re: about your payment.