Find and read reviews with confidence

We have had the sad experience of having had to utilize our pet insurance a lot, and Embrace has always been there for our dog Marley. The friendly concern of virtually everyone with whom we have had contact was not just a sales gimmick, but has been characteristic of each and every of the many sad times when we have had to make a claim. They have been prompt, thorough and wonderfully understanding of our dog's misfortunes. We are grateful and cannot recommend them highly enough.

I was very hesitant about purchasing pet insurance. I started off by just putting money aside every month into a bank account. After a small incident that ended up costing hundreds of dollars I figured I needed to give insurance a chance. If something else major happened I would be crushed financially as the bank money I had set aside was already gone from one minor incident. I am SOOOOOOOO glad I went with my gut. Few weeks ago I had to rush my pup to the ER. It was such a relief when they brought out the estimate that she was insured. All I had to do was worry about my baby and not about the bills to make her better.

I was very hesitant about purchasing pet insurance. I started off by just putting money aside every month into a bank account. After a small incident that ended up costing hundreds of dollars I figured I needed to give insurance a chance. If something else major happened I would be crushed financially as the bank money I had set aside was already gone from one minor incident. I am SOOOOOOOO glad I went with my gut. Few weeks ago I had to rush my pup to the ER. It was such a relief when they brought out the estimate that she was insured. All I had to do was worry about my baby and not about the bills to make her better.

Yes, I cancelled my policy!Trupanion went out of their way to determine my dogs issue was preexisting when it wasn't. Digging through old files and associating unrelated issues to the one I had treated. No where in her records did it say she had what she was treated for. Unfortunately, her vet didn't want to "get involved" with any type dispute, now looking for another vet.Basically I got mega screwed out of 4 grand. I will NEVER advise anyone to use Trupaion EVER!!!!!!. Until my last breath!!!!!Upon your review I doubt this will go any further, but word of mouth is a wonderful thing. You have a great day!!!!!

I had an emergency w/ Zeus. Thank God I have Trupanion! From the moment the Vet's office submitted the claim, the staff at Trupanion keep you posted on the status every step of the way. Within a week my claim was processed & mailed out to me. Not only was that a quick turn around but 90% of the bill was covered. The only thing that could beat that is 100% coverage! The customer service I have received on this & previous occasions has always been friendly, informative, & professional.

I had an emergency w/ Zeus. Thank God I have Trupanion! From the moment the Vet's office submitted the claim, the staff at Trupanion keep you posted on the status every step of the way. Within a week my claim was processed & mailed out to me. Not only was that a quick turn around but 90% of the bill was covered. The only thing that could beat that is 100% coverage! The customer service I have received on this & previous occasions has always been friendly, informative, & professional.

We are very happy with our service with Healthy Paws. They are very polite through email and on the phone. They responded to our claims in under 24 hours and had a check out to us within the week. You will be very happy if you choose them.

I had Embrace for my dog for over 4 years. He suffered from epilepsy and it was a long tough battle to try to control the seizures. Embrace was awesome and was the only reason we were able to continue to provide the best care for our dog for as long as we did. Every procedure and emergency room visit was covered without question. At one point, we had an MRI and spinal tap performed ($2,500+) and it was covered. It was a huge relief knowing Embrace would not try to find a way to not cover the bills.

I received three emails that processing my claim was running behind. That is fine but don't tell me it will take two weeks if every claim i make is going to make will take 4-5 weeks. This is not the first time. I also work under a two week deadline and hold myself accountable to get the product out to our customers. Kind of question who is accountable at Embrace.

I have found Embrace Insurance to cover our expenses realistically and with compassion. I recommend this company to all my friends and acquaintances.