Customer service is the best
For the past 2 years i have been with Aspca Ins. The customer service is outstanding and the claims are done in a very reasonable amount of time
- INSURER:
ASPCA
- POSTED: 05/11/2012
- BY: Jane
- BREED: Norwegian Elkhound
- AGE OF PET: 7 - 10
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Excellent service
Embrace has been very responsive and proactively contacts me when necessary. The reps are friendly and attentive. I love their newsletter and its been very informative concerning common conditions and pet food recalls among other things.
- INSURER:
Embrace
- POSTED: 05/11/2012
- BY: Trisha
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Very, very pleased
Our dog, Riley, became suddenly dizzy and disoriented to the point of collapse. After rushing him to the vet, he was diagnosed with some kind of unidentifiable toxic poisoning that he must have picked up from the local park. Fortunately, we had obtained insurance from Healthy Paws and they sure came through. Riley spent one day at our vet's office and then was referred to the overnight emergency vet for overnight monitoring. Good news? Riley pulled through and was back to normal after 24 hours. Bad news? Vet bills totalling around $1,200. Good news? Healthy Paws covered the promised 90% after deductions, and promptly too. We are so pleased with Healthy Paws and recommend them to all our pet-owner friends.
- INSURER:
Healthy Paws
- POSTED: 05/11/2012
- BY: Candy
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Healthy Paws is great!
My recent experience with Healthy Paws has been wonderful. About a month ago, I noticed under my dog's eye. I took her to the vet and was told that a tissue sample could not be retrieved unless they put my dog under (since it was too close to the eye). That being the case, the vet recommended that we just remove the tumor. I had the procedure done and faxed the appropriate paperwork to Healthy Paws. They took a few days to analyze the claim, and sent me my reimbursement. It was a very positive experience, and I'm glad that I chose them.
- INSURER:
Healthy Paws
- POSTED: 05/11/2012
- BY: Ryan
- BREED: Greyhound
- AGE OF PET: 7 - 10
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They're still an insurance company 1st
I don't have anything to compare them to, but my experience with them is mixed. We bought a 3000 bulldog puppy (11 weeks old), and I want to protect my investment so I started looking for insurance. I took her to the Vet the day after we got her from the breeder. Told him I wanted her checked out... so he starts in with normal veterinarian insticts (let me find any possible things wrong so I can make as much money off this sucker who has that kind of money to pay for a dog).
The puppy was diagonsed tailfold dermatitis because the breeder left it with a neighbor to watch since I wanted to wait for xmas to pick up puppy and he was going out of town. The neighbor didn't watch puppy to well so it had skin infection from sitting in feces and not being cleaned afterwards.
During the vets exam he quickly pokes and prods at the dog and wiggles her kneecap and says something about watching her knees might have a problem at some point with her knees. I didn't think much about that cause heck at some point we are ALL going to have problems with our knees.
I pay the 175.00 vet bill and my dog's skin infection heals fine.
I start researching insurance companies and I pick trupanion. I signup they check her records and tell me that they will not cover ANY skin issues at all in the future. So I tell them never mind that is ridiculas. Then I call Embrace, they say as long as she doesn't have anymore tailfold dermatitis issues for 12 months long term skin issues would be cover
- INSURER:
Embrace
- POSTED: 05/11/2012
- BY: Maggie
- BREED: Bulldog
- AGE OF PET: 0 - 3
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Excellent
I was so amazed at the quick response to my medical claims, I have been telling all my friends with pets, don't wait, join Trupanion now. I would not have been able to save my cat's life if it had not been for Trupanion's excellent service.
- INSURER:
Trupanion
- POSTED: 05/11/2012
- BY: Shirley
- BREED: Sphynx
- AGE OF PET: 7 - 10
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Excellent
I was so amazed at the quick response to my medical claims, I have been telling all my friends with pets, don't wait, join Trupanion now. I would not have been able to save my cat's life if it had not been for Trupanion's excellent service.
- INSURER:
Trupanion Canada
- POSTED: 05/11/2012
- BY: Shirley
- BREED: Sphynx
- AGE OF PET: 7 - 10
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Compassionate and Excellent!!
Our Westie, Lacie, has been diagnosed with a thyroid condition for which she was prescribed medication. This was our first time applying for reimbursement from Healthy Paws. They couldn't have been more responsive or caring. They followed up with two emails inquiring after Lacie's health which really made me feel like they care andstand behind the philosophy they share on the website! I can't recommend them highly enough!! They are terrific!!
- INSURER:
Healthy Paws
- POSTED: 05/11/2012
- BY: Rose
- BREED: West Highland Terrier
- AGE OF PET: 7 - 10
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Really great
My puppy broke his leg:(( trupanion has been there for us to cover the costs of the injury. Multiple X-rays and medicine were covered and the claims were so easy to fill out and send. Trupanion works really quick, I would suggest it to everybody.
- INSURER:
Trupanion
- POSTED: 05/11/2012
- BY: Maria
- BREED: Maltese
- AGE OF PET: 0 - 3
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Really great
My puppy broke his leg:(( trupanion has been there for us to cover the costs of the injury. Multiple X-rays and medicine were covered and the claims were so easy to fill out and send. Trupanion works really quick, I would suggest it to everybody.
- INSURER:
Trupanion Canada
- POSTED: 05/11/2012
- BY: Maria
- BREED: Maltese
- AGE OF PET: 0 - 3
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