Great follow-up
Follow-up from initial claim was very fast. Excellent customer service by keeping me informed of progress of my claim.
- INSURER:
Trupanion Canada
- POSTED: 08/27/2012
- BY: Jim
- BREED: Standard Poodle
- AGE OF PET: 7 - 10
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Thanks
Pets Best is really great! They are super friendly and are willing to quickly answer questions when I call if I have any about my policy. My claim form was dealt with SUPER FAST, I received a check probably 3 days after I filed. Very amazing! The only complaint I have is that dental is not included with my policy. I think there is another policy you can get with that, but I wish they would include that.
- INSURER:
Pets Best
- POSTED: 08/26/2012
- BY: Jen
- BREED: Tonkinese
- AGE OF PET: 7 - 10
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So far, so good!
My dog is just under a year old, and I've recently had to take him to several vet appointments and run various tests, x-rays, do an ultrasound, etc. It's been the first time since I got him the insurance at 8 weeks that I've actually started utilizing it. I've been very happy with how quickly Healthy Paws has processed the claims I've sent in, and sent reimbursement checks once I reached my deductible.
- INSURER:
Healthy Paws
- POSTED: 08/26/2012
- BY: Kersten
- BREED: Great Dane
- AGE OF PET: 0 - 3
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It is great
The only thing I do not like is that they do not pay for the physical befor they cna diagnosis something they need to be check out and that is not covered. Other than that the insurance is great.
- INSURER:
Trupanion
- POSTED: 08/25/2012
- BY: Sharan
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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It is great
The only thing I do not like is that they do not pay for the physical befor they cna diagnosis something they need to be check out and that is not covered. Other than that the insurance is great.
- INSURER:
Trupanion Canada
- POSTED: 08/25/2012
- BY: Sharan
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Service was very prompt
Speedy reply to my claim.
- INSURER:
Trupanion Canada
- POSTED: 08/25/2012
- BY: Barbara
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Service was very prompt
Speedy reply to my claim.
- INSURER:
Trupanion
- POSTED: 08/25/2012
- BY: Barbara
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Great service
Embrace has been great to work with thus far with our 1 year old golden. Reasonable denials, great communication and good follow through with appeals and clarification. Thanks embrace!
- INSURER:
Embrace
- POSTED: 08/25/2012
- BY: Jennifer
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Speedy reimbursement!
I signed up for direct deposit and started submitting my claims online. On my dog's last issue at the vet, I submitted my claim on Friday and the reimbursement was in my account the following Monday. Now that's fast!
- INSURER:
Pets Best
- POSTED: 08/24/2012
- BY: Claudia
- BREED: Belgian Tervuren
- AGE OF PET: 7 - 10
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Best Pet Insurance Ever
Healthy Paws Pet Insurance contacted me immediately after receiving my claim and kept in contact while processing it. I received payment within 2 weeks of filing my claim. And they are so nice. I wish my insurance was as good as my dog's!
- INSURER:
Healthy Paws
- POSTED: 08/24/2012
- BY: Janet
- BREED: Australian Cattle Dog
- AGE OF PET: Over 11 years
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