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Very happy with the service that is provided by Embrace.

I was happy with the way the claim was handled.

Have filed in the past and have talked to some very nice and helpful people. I will continue to carry this insurance. It is reasonably priced and the service is fast. Thank you

We got the wellness program for our new puppy since vaccinations and other things can really add up when you visit the vet every 4 weeks. Submitting the claim was easy and it was for the entire amount we paid the vet. Great customer service.

I had previously not had insurance and spent considerable money on my dog who had many many issues. When I started again I decided to use insurance, initially I was frustrated by the abrupt change in premiums due to change in coverage and 'increase veterinarian costs'. I considered cancelling...thank goodness I didn't. Unfortunately I used the insurance. I could focus on my pet and not worry about the bills. My costs were astronomical, the claims people were great and I did feel that they truly were saddened that despite aggressive treatment my dog did not survive.

I had previously not had insurance and spent considerable money on my dog who had many many issues. When I started again I decided to use insurance, initially I was frustrated by the abrupt change in premiums due to change in coverage and 'increase veterinarian costs'. I considered cancelling...thank goodness I didn't. Unfortunately I used the insurance. I could focus on my pet and not worry about the bills. My costs were astronomical, the claims people were great and I did feel that they truly were saddened that despite aggressive treatment my dog did not survive.

Easy forms to fill out and I like the ability to manage my account online.

I am very pleased with Trupanion. Claims are processed in a timely fashion. The staff is professional and courteous. The communication between the company and insurer is excellant.

I am very pleased with Trupanion. Claims are processed in a timely fashion. The staff is professional and courteous. The communication between the company and insurer is excellant.

I was very impressed at the timing of payment and that they delivered on their word. The policy was easy to understand, affordable, and they lived up to their claims! I submitted a claim on 5/7/12, they had to request medical records, but payment was processed 5/15/12. A wise investment and I just bought a pretty basic plan only costing about $18 a month. Well worth it!