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Great customer service, fast reimbursments and piece of mind.

great insurance , everyone should have a policy for their pet

I had scheduled a dental cleaning for my 7 year old yellow lab, Chamois. When they did the blood work prior to anesthesia, a serious kidney issue was found. Chamois went through two days of IV fluids, many tests and was put on meds and a prescription diet once the issue was pinpointed. She was, and still is, a mystery case for our vet and the clinic as she presented no symptoms of an illness and still exhibits nothing that a doctor would normally use to identify an illness. I printed out several personalized claim forms and had the clinic keep them in our file. As an appointment was completed they would fax the form to Healthy Paws and the claim was quickly processed. We had one appointment at 9:00 on a Thursday, the claim was processed by 2:00 that afternoon, and my check was in the mail on Monday. That's awesome! Everything I hoped would be covered was, payment was fast and the customer service couldn't be better. I'd researched several companies and decided on Healthy Paws because it's the only one I found with no caps or limitations on coverage. I'm so glad I chose them! They even follow up with concerns and hugs for Chamois, which is a personal touch that is much appreciated.

One of the "fine print" items with this insurance is that each year's renewal is considered a completely new policy. Therefore, no matter how long you have had your pet insured with them, any illness they have at renewal is considered a pre-existing condition and is not covered. My cat developed IBS in the 11th month of the 4th year I had him insured with ASPCA. Therefore, they covered his vet visit and medications for the first month of his illness and never paid another penny after that. I found it fairly worthless for that reason and would not buy it again and would not recommend it.

It was very easy to submit the claim when my cat got ill. ASPCA was also very speedy in reimbursing the medical expenses.

Having a Boxer means you always have Vet bills. We have had several Pet insurance policies and have been disappointed with all of them. When getting our 3rd Boxer I decided to change companies and my Vet recommended Embrace. After talking with them initially I decided everything sounded good. naturally I was suspect upon submitting my first claim but I was happily suprised by how much we were reimbursed. We are on our 3rd claim in 8 mos and each one has definatly met my expectations and they certainly stand for what they claim. We are thrilled with Embrace!!!!

I;m happy with this insurance

I bought the wellness rider for my 2 dogs. Office visit/shots and preventative medicines covered. Most comments are regarding accidents and illness. The wellness policy really encourages preventative care that may keep future costs for illness down. Everyone should take advantage of wellness plans, it is so worth it.

We have been fortunate that our beagle has not had any major accidents or illnesses. But you never know what he'll get himself into tomorrow. Having ASPCA pet insurance helps to give me the peace of mind that I will be able to help my dog should he have a problem. A lot of our friends have not be so fortunate, and chose to put their pet down when faced with huge medical bills.

I have a large dog and Embrace had the best insurance for hips should something happen. I have submitted claims and was kept informed throughout the process.