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Claims processed and paid out very quickly.

These are good business people and good pet people. They are helpful with claims and questions and we recommend them to whomever and whenever possible.

Great service.

Great service.

Informed and courteous representatives kept me posted on status of claim...they called me!!The company was prompt on providing a quote on an issue. Pleased with this insurance company to date.

Informed and courteous representatives kept me posted on status of claim...they called me!!The company was prompt on providing a quote on an issue. Pleased with this insurance company to date.

Didnt realize claims had to be filed w/in 6mo, rather than within the same year the policy was in force.Of course, filed my claimfor surgery remove 2 tumors 181 days after the surgery & claim denied. tried to call multiple times and never was able to reach anyone, so don't even know whether claim would have been covered.Disappointing.

My dog Joey was sick, I brought him to the emergency care center & they kept him overnight. I was not sure if the insurance would cover the claim since it was so new & I never used any type of insurance before. About a month later we recived a check & were so grateful that ASPCA helped with this expense. Every employee was very curtios & pleasant. Thank you again

Having trupanion was the best thing I ever did for my dog. I got it when she was 7 wks and it has helped so much. I didn't use it much at first because they don't cover spading and vaccines so I thought about dropping it . Thank god I didn't in the past 2 months my Pitbull has torn her tplo or ACL and needed x rays meds and surgery I did the math and trupanion has paid so much of her bills. For the surgery alone it was over 3 thousand dollars which they paid all of up front and I only had to pay 300 hundred that's been the biggest bill but she also ate sugar free gum , chicken bones, so many things she is my million dollar dog and she is only 10 months .. But I have referred all my friends here it's the best thing I could do for my dog . I am a little bit of a worrier so she does go to the vet a lot but with this insurance and care credit it's ok. I can't say enough about them. O and when u call the reps are so nice and really do care

Having trupanion was the best thing I ever did for my dog. I got it when she was 7 wks and it has helped so much. I didn't use it much at first because they don't cover spading and vaccines so I thought about dropping it . Thank god I didn't in the past 2 months my Pitbull has torn her tplo or ACL and needed x rays meds and surgery I did the math and trupanion has paid so much of her bills. For the surgery alone it was over 3 thousand dollars which they paid all of up front and I only had to pay 300 hundred that's been the biggest bill but she also ate sugar free gum , chicken bones, so many things she is my million dollar dog and she is only 10 months .. But I have referred all my friends here it's the best thing I could do for my dog . I am a little bit of a worrier so she does go to the vet a lot but with this insurance and care credit it's ok. I can't say enough about them. O and when u call the reps are so nice and really do care