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My cat had gastroenteritis, and had to receive urgent madical care, which cost $437.50. I submitted my very first claim to Trupanion for these medical fees. What fantastic service and response I received from Trupanion!The entire claim process was very easy. I spoke directly to a Trupanion agent who guided me through the claim process and all the necessary documents that had to be submitted. It took a total of one week to do all of the following: (1)get the medical records for my cat, (2) post them to Trupanion,(3) have them verified by Trupanion, (4)then Trupanion sent an email with a favorable response, indicating my cheque was on the way! So within two weeks from submitting the claim I was reimbursed $346.95 for all eligible costs!!! If only medical insurance for humans could be so easy!! Thank you Trupanion for assisting in my medical expenses for my little fluffy friend!

My adopted dog has her vets # on speed dial!!! Anytime Icall,the customer service is outstanding. I have been going to the same vet clinic for over 30 years, and on my recommendation they now Feature EMBRACE on the Insurance billboard.

I have two cats on Embrace and one is healthy as can be and the other has had a few surgeries. Thanks to Embrace I don't feel the financial burden of taking the best possible care of my babies! I have recommended the service to many friends and will continue to do so!

If I add the deductable plus the yearly fees, the reimburst amount is much lower than advertized, as in this claim, which cost me near 1000 dollars (including tests) before the procedure. I find that all the personal I spoke to very pleasant and comforing, and I am glad that I have joined, just for peace of mind. My dog Bijou had 2 teeth extracted, with abcesses, as a piece of cactus lodged in his gums, and caused his problems.

I love having pet insurance because it's there when you need it. I love the new coverage because they reimburse you for wellness visits for new puppies prior to fullfilling the deductible. I've had ASPCA Pet Insurance for over 8 years and when one of my dogs needed a blood tranfusion...it really came in handy!

I keep a high deductible and carry this insurance against catastrophes, which have fortunately not materialized. It does encourage me to seek care early, though, and this has saved Ani some big problems, e.g. a kidney condition, which, left untreated might have damaged her health. Then there was the raisin eating incident. . . All in all, I'm pleased. Expensive, but so is veterinary care.

I just received the reimbursement check for $200 from Embrace. My vet has a special yearly wellness checkup umbrella plan for $209, so for $10, Trooper is covered for blood draw, rabies, urine and fecal exams, etc. I'm very pleased with the terrific coverage and response of Embrace.

I've been with Embrace for three years, and I've never had a claim denied. I had used other companies in the past, and they fought me on every claim. Embrace provides prompt service--I received pre-approval for my dog's cruciate surgery within three days, and I submitted the request on a Friday! Furthermore, Embrace covers "alternative" treatments, such as laser therapy, physical therapy, and veterinary acupuncture--without which my dog would be in great pain. Thank you, Embrace, for the great service!

I have had Pets Best for several years for my 3 dogs. My oldest dog, Osa, turned 14 in April and has really had only 1 issue which was a chronic bacterial infection on her elbow. My renewal came up for the 3 dogs effective July 7th and because they changed insurers Osa's premium went from 394.00 a year to 1,060 a year!! I was flabbergasted. I called and they actually told me that the older dogs were costing alot of shell out and I think they wanted the customers with older dogs to cancel which was what I did. I have been okay with them and would have understood an increase but not to the tune of more than $600. In that regard I am very disappointed in their service. I have not seen other insurances jump that much. I insured her with another company for $51 a month but of course it excluded her elbow, arthritis and thyroid pills which Pets Best did anyway (arthritis and thyroid). Long story short, if you have older pets now and your renewal is coming up be prepared to either pay the premium or cancel..

My daughter Mango (a Jack Russell Terrier) developed severe allergies and would bite/scratch herself all over her body until she bled and hair would start falling out. It breaks our hearts to see her suffer like that. We would really like to thank Trupanion for their help, support and quick time to handle replies and claims!