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I am very pleased with the quality of service that trupanion has provided! Our Boston terrier Lily was diagnosed with bilateral luxatIng patellas a few months ago and she recently underwent her first knee surgery. Not only was our claim processed expeditedly but trupanion seemed genuinely concerned about Lily's progressed post-op!! Thank you trupanion for helping us take care of our little Lily!!!

I am very pleased with the quality of service that trupanion has provided! Our Boston terrier Lily was diagnosed with bilateral luxatIng patellas a few months ago and she recently underwent her first knee surgery. Not only was our claim processed expeditedly but trupanion seemed genuinely concerned about Lily's progressed post-op!! Thank you trupanion for helping us take care of our little Lily!!!

Make certain that you receive Clearly Identified Exclusions. Otherwise you will wind up paying premiums to no effect if your pet becomes ill with anything that can slide under their exclusions. I will Not recommend ASPCA pet health insurance to anyone. I plan to appeal for what I consider an unfounded decision.

I have to say that Trupanion is very quick in processing a claim and sending out a cheque. Unfortunately, there are a number of things they don't cover (even in an illness or injury situation), so there always seem to be big deductions - resulting a somewhat small cheque. However, they are an insurance company, so I am not entirely surprised by that. My only hope is that, if I ever incur a massive bill (if my dog gets some terrible disease), I don't get an equally small cheque. That is, after all, why I pay hundreds of dollars annually for coverage.

I have to say that Trupanion is very quick in processing a claim and sending out a cheque. Unfortunately, there are a number of things they don't cover (even in an illness or injury situation), so there always seem to be big deductions - resulting a somewhat small cheque. However, they are an insurance company, so I am not entirely surprised by that. My only hope is that, if I ever incur a massive bill (if my dog gets some terrible disease), I don't get an equally small cheque. That is, after all, why I pay hundreds of dollars annually for coverage.

We have insurance policies on both of our dogs and the one time we submitted a claim for our bulldog the staff was very good about letting us know what they needed from us and prior vets, etc. We have these plans in effect for our dogs in the case of any major medical emergency...for minor things such as vaccine reaction checkups and the like we usually choose to just self pay. However, if you would like peace of mind knowing that your dog is covered in the event of a major accident or illness I highly recommed Embrace.

Pets Best policy terms are clear and consistently applied. The company also has a great online portal that customers can use to submit claims electronically, and customers have the option of getting the payments deposited directly into their bank accounts. The response time on claims is very quick: I sometimes hear back within 24 hours, and I always receive the payment within two weeks. I've also contacted customer service a few times and always have great interactions with the representatives. The first time I used the policy was when my dog was attacked and needed extensive surgery on his leg. Pets Best paid out the full amount allowed under my policy, which was incredibly helpful. Since then, I have used the policy for smaller claims. Pets Best has always paid the claims that I submitted, even paying more than I expected one time by lumping one claim with a previous one, meaning the deductible was already met.

From initially getting my quote to submitting my claims, the service has been outstanding. My dog has a long running disease, but Trupanion has been right there for us, making our life less stressful and insuring that Hannah has the best of care.

From initially getting my quote to submitting my claims, the service has been outstanding. My dog has a long running disease, but Trupanion has been right there for us, making our life less stressful and insuring that Hannah has the best of care.

I have pet insurance for my dog and cat, so far I just had to use for my iggy who ate chocolate. This was my first time putting a claim in and was not quite sure how to go about it. I only had to make one phone call and the rest went smoothly.