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My German Shepherd, Triton, hurt his leg and I took him to the Vet. Xrays were taken and it was determined he would need a major surgery (TPLO). Basically, the equivalent of a knee replacement. The cost for everything would be about $4500. Yikes! Not only did Healthy Paws handle this claim very quickly, the customer service is outstanding. They are very compassionate and caring animal lovers! I couldn't believe the conversations I was having with them, both on the phone and via email. They asked repeatedly how Triton was doing and sent well wishes. The claim was processed quickly and I received my check in about 10 days. My Vet also says that Healthy Paws has the easiest claim forms they've encountered, making the entire process that much easier. I was on the fence just 6 months ago debating to get pet insurance or not. Boy am I glad I did! I did lots of research because there are many insurance companies to choose from. I'm SO glad I chose Healthy Paws! I wish my own insurance company treated my the way they do!

Embrace kept me informed all along the way of the status of my claim and it was handled in an easy, timely manner.

Our six-month old puppy, Abbey, had a series of issues recently. Luckily, we have Trupanion pet insurance, so we were reimbursed for 90% of her treatment costs. The claim submittal process was quick and easy. I'm pleased to know that working with Trupanion will be a pleasant experience.

Our six-month old puppy, Abbey, had a series of issues recently. Luckily, we have Trupanion pet insurance, so we were reimbursed for 90% of her treatment costs. The claim submittal process was quick and easy. I'm pleased to know that working with Trupanion will be a pleasant experience.

my experience with Trupanion was about the same a the other pet insurance companies I've used in the past. One provides all the neccesary imformation when sending in a claim.Trupanion then requests the same information from the Vet a second time.again. All in all,it takes about 3+ weeks to receiev your claim amount.

my experience with Trupanion was about the same a the other pet insurance companies I've used in the past. One provides all the neccesary imformation when sending in a claim.Trupanion then requests the same information from the Vet a second time.again. All in all,it takes about 3+ weeks to receiev your claim amount.

We got the ASPCA pet insurance after our cat got necrotizing fasciitis a few years ago and we learned about how much things like this can cost (about $7000 in that case). When our cat was attacked by a stray dog, we had to take him straight to the vet hospital and not worry about the cost. Having the pet insurance, which paid for a very large chunk of this bill, was a real relief to us.

After paying their high rates for years for routine items covered without issue, I discovered that cancer is an incident and the coverage limits to do NOT renew yearly...thus whatever your max is, is the max for LIFE for that incident. That was a very nasty surprise.

Embrace has been very quick to acknowledge claims and to let me know where my claims are in the process. The staff is very courteous and seems quite competent. I would definitely recommend them to other pet owners.

My golden had an ACL tear and surgery/rehab. Trupanion was quick with the reimbursements and everything went smoothly.