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Princess was taken care of with the benefits of all medical care without the burden of financial worries.

My cat was very ill and not eating or voiding much at all. I took him to the vet and he had blood work, x-rays, subcutaneous fluids, shots for nausea and urine tests. It turned out he had cystitis. I really appeciate my pet insurance company because they have always been quick to process claims. This really helps when you have an ill pets that needed multiples tests to find out what is wrong.

My cat was very ill and not eating or voiding much at all. I took him to the vet and he had blood work, x-rays, subcutaneous fluids, shots for nausea and urine tests. It turned out he had cystitis. I really appeciate my pet insurance company because they have always been quick to process claims. This really helps when you have an ill pets that needed multiples tests to find out what is wrong.

I have only had this insurance for 2 years, but so thankful to have it, with Maggie's health issues,it has helped,it is nice to have such caring people to talk with.

When my dog needed surgery I was able to recoup my premium and deductible, however the rate for reasonable charges is way under what the vet and hospital both charge. Many items (fluids for a dehydrated pet) are not even covered. Better than nothing. It sure would be great to know ahead of time what is going to be covered, what is not, and what is the customary charge - that would go a long way to preventing sticker shock.

My Toy poodle was diognosed with Hot spotsTrupanion, was right on my case evaluation. Very timely

My Toy poodle was diognosed with Hot spotsTrupanion, was right on my case evaluation. Very timely

After going back and forth whether to purchase pet insurance, I am happy I did! Customer service has been responsive and prompt and this insurance coverage is totally transparent. There are no secret charges or suprises! Thanks Embrace!!!

I generated an online quote with the coverages I was comfortable with. After a couple of e-mail exchanges to answer some of my concerns, I purchase the policy online, no problems. When I submitted my first claim weeks later, I got an e-mail back saying that the procedure wasn't covered! It turns out I made a critical error when selecting coverages online. Out of luck? Not at all. They looked past my bumbling and offered to reformulate my policy to what I had intended it to be, and made it retroactive. Not only that, they applied a discount I had not previously known about, so my monthly premium dropped a few bucks. Bottom line, great customer service. Hopefully the claims process is as impressive.

We registered with Trupanion at our Vet's recommendation when Moonlight was only 8 weeks old. Recently she accessed a box off raisin/chocolate. The treatment was long and costly (over 10000$). Trupanion worked with our Vet, obtained the medical history and simply paid 90% of the cost. The procedure for filing the claim was easy and throughout the waiting period ( about 1-2 weeks) they sent me updates with a final thank note to us for taking good care of Moonlight. I will remmend Trupanion to all pet owners with no reservations.