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Once again Trupanion turned around the claim for Spirit's Thyroid tests within 2 days.It gives such peace of mind knowing Trupanion will always be there to assist. I have three dogs and have been a Trupanion/VetInsurance customer for over seven years and have never had an issue with their service and believe me with three active dogs I have neeeded them often.

Saya got sick with a urinary track infection, when wanted to pee she would squad and bark a lot I supposed because it really hurt. She vomited the same day and we even found blood in her pee. The vet told us what she might have and performed some tests. Between the treatment and all the antibiotics the bill was a little over $500. Trupanion covered what they were supposed to covered, though they took a little long to solve the claim.

Saya got sick with a urinary track infection, when wanted to pee she would squad and bark a lot I supposed because it really hurt. She vomited the same day and we even found blood in her pee. The vet told us what she might have and performed some tests. Between the treatment and all the antibiotics the bill was a little over $500. Trupanion covered what they were supposed to covered, though they took a little long to solve the claim.

My Siamese kitty Ichiban has been insured by ASPCA Pet Insurance since 2007, and has had several medical issues over the years... couple of tooth extractions, 3 or 4 allergic reactions (who knows to what!) and one emergency toxic reaction, probably to some kind of poisonous chemical that was used on a plant or for vermin control. Although I never let him outside alone, I do frequently walk with him on a leash, and he likes to sniff everything, taste-sample certain plants. In each instance, ASPCA paid just what I contracted for, without a "runaround" or some surprising exclusion that was not in our original contract. Any question I had about their benefit payment, the well-defined EOB statement they send, was answered clearly and without delay by a trained and professional human being, and I had no problems reaching one by phone. And it seems that everyone I have communicated with at this company is truly an animal lover! I am very thankful and relieved, to have this excellent, reasonably-priced insurance.

We lost our doxie tragically and because we didn't have the money the first day and looked for other options. We looked into pet insurance the following month when we adopted our Gus. We have had Pets Best ever since. We have the middle plan and used to have the wellness plan attached. Did not find the wellness plan as beneficial as the regular. We have used our pet insurance several times including when our basset hound ate some carpet and had to have emergency care, during which they noticed he had bladder chrystals and he had surgery for that covered by Pets Best and now our Gus had a growth on his elbow which was treated for almost a year. The growth was removed and biopsied and it was cancerous. Gus had a 2nd surgery and it was all covered. The fact that you only have to pay the deductible and then they cover 80% is better than some health insurance for humans. When they started direct deposit I thought I'd gone to heaven lol. I recommend Pets Best to all my friends and coworkers. As long as you follow the claim procedure everything goes smooth, quick, and friendly. Also, the feeling of not having to freak out and hear like we did that will be $7000 or we can put her to sleep. We are free to worry about our pets in tough times not all about the money.

This was the first claim we submitted. Everything worked exactly as promised in the brochure. We reached our deductible, and received a check for 90% of the remainder. It was very easy to submit, too.

This was the first claim we submitted. Everything worked exactly as promised in the brochure. We reached our deductible, and received a check for 90% of the remainder. It was very easy to submit, too.

I bought insurance for my 9-year-old lab because I knew as she aged she was more likely to have more costly vet treatments. We had two occasions to use it in the first year, and both times ASPCA paid promptly with no hassle or surprises. Customer service was very knowledgeable and helpful in explaining the coverages, as well.

I am so happy they cover 90% of the bill.

I am so happy they cover 90% of the bill.