Easy, Fast, Friendly, Worry-free
Trupanion is a pleasure to work with. My questions are always answered, and I was paid the benefits (after meeting the deductible) in a timely manner. They are very clear what is covered and what is not, since there are always exclusions. I had a complex issue after a rare leg fracture that required both my vet and a specialist surgeon (thank goodness surgery was not required). Each doctor had to sign the claim forms (each with a different diagnosis), and Trupanion handled it properly and promptly. One interesting note: After learning the surgeon prescribed physical therapy, Trupanion added a physical therapy rider on the policy "after" the accident without any question. My young Labrador now receives $130 physical therapy treatments (using an underwater treadmill) that only cost me $13. He loves the treatment (and the therapists) which I believe helped him recover 100%. No sign of lameness, and return to symmetrical muscle tone, which makes us both extremely happy. Didn't think I would need to use this insurance, but an accident can unexpectedly happen at any time.
- INSURER:
Trupanion Canada
- POSTED: 06/19/2012
- BY: Michael,
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Easy, Fast, Friendly, Worry-free
Trupanion is a pleasure to work with. My questions are always answered, and I was paid the benefits (after meeting the deductible) in a timely manner. They are very clear what is covered and what is not, since there are always exclusions. I had a complex issue after a rare leg fracture that required both my vet and a specialist surgeon (thank goodness surgery was not required). Each doctor had to sign the claim forms (each with a different diagnosis), and Trupanion handled it properly and promptly. One interesting note: After learning the surgeon prescribed physical therapy, Trupanion added a physical therapy rider on the policy "after" the accident without any question. My young Labrador now receives $130 physical therapy treatments (using an underwater treadmill) that only cost me $13. He loves the treatment (and the therapists) which I believe helped him recover 100%. No sign of lameness, and return to symmetrical muscle tone, which makes us both extremely happy. Didn't think I would need to use this insurance, but an accident can unexpectedly happen at any time.
- INSURER:
Trupanion
- POSTED: 06/19/2012
- BY: Michael,
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Highly Recommended Insurance
My little dog "Lola" apparently ate something very toxic left on the ground at an RV campground last week - Lola started vomitingun-controllably and became very lethargic and refused to eat or drink any water - I immediately took Lola to a 24 HR emergency vet hospital where the DR immediately put Lola on a constant 24 Hr IV needle and kept the dog under close observation + repeated blood tests for over 5 days in the hospital - this hospital + this DR literally saved my dog's life - Lola is back home with us once again and appears to be perfectly normal - had it not been for PetsBest insurance coverage I would have been faced with the awful decision of putting Lola down due to not being able to afford the tremendous cost of saving her - PetsBest has reimbursed me 80% of a hospital bill well over $1,000.00 - need I say any more ?
- INSURER:
Pets Best
- POSTED: 06/19/2012
- BY: Norman
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great customer service - recommend to anyone
When we found out our dog had a tumor on her adrenal gland, I was not counting on getting much back from our insurance company. I figured it would be a complicated and stressful process to make claims, but I couldn't have been more wrong. The staff at Trupanion was extremely helpful, supportive, and fast in processing the claims. We got back exactly as much as we thought we would - overall, it's a great deal and I've been recommending Trupanion to all my friends and family. They made a stressful time much easier.
- INSURER:
Trupanion
- POSTED: 06/19/2012
- BY: Brittany
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great customer service - recommend to anyone
When we found out our dog had a tumor on her adrenal gland, I was not counting on getting much back from our insurance company. I figured it would be a complicated and stressful process to make claims, but I couldn't have been more wrong. The staff at Trupanion was extremely helpful, supportive, and fast in processing the claims. We got back exactly as much as we thought we would - overall, it's a great deal and I've been recommending Trupanion to all my friends and family. They made a stressful time much easier.
- INSURER:
Trupanion Canada
- POSTED: 06/19/2012
- BY: Brittany
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great Coverage
I am happy with Embrace, my policies and coverage. The claim processing has slowed down some, but the bottom line is the coverage the provide. I understand they went through a computer conversion which understandably slowed them down with claim processing. I am pleased with Embrace and the coverage they provide.
- INSURER:
Embrace
- POSTED: 06/18/2012
- BY: Sean's
- BREED: Collie
- AGE OF PET: 7 - 10
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Fanrastic
Embrace has been great for me n my dog. He has had some unexpected issues that were very expensive n Embrace was right there to help. Will recommend to anyone!
- INSURER:
Embrace
- POSTED: 06/18/2012
- BY: Laura
- BREED: Chow Chow
- AGE OF PET: 7 - 10
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Prompt Service
Once again Trupanion turned around the claim for Spirit's Thyroid tests within 2 days.It gives such peace of mind knowing Trupanion will always be there to assist.
I have three dogs and have been a Trupanion/VetInsurance customer for over seven years and have never had an issue with their service and believe me with three active dogs I have neeeded them often.
- INSURER:
Trupanion Canada
- POSTED: 06/18/2012
- BY: Keith
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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