Essential for the unexpected
very helpful in our time of crisis and need
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: Luka
- BREED:
- AGE OF PET: 0 - 3
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Easy to sign up with no hype or hoops
Got to a human right away. Could easily understand the representative. Explanations were straightforward and did not seem like a gimmick.
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: Suzanne
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Great customer my rep was knowledgeable and fun to talk with.
Great customer my rep was knowledgeable and fun to talk with.
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: Theresa
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Great customer service and great coverage.
Great customer service and great coverage. Having Trupanion has enabled my family to provide life saving treatment for our dogs on more than one occasion. Any time I call customer service the representatives are always knowledgeable, friendly, and efficient. I will be a Trupanion customer for life, with any pet in my family.
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: Julia
- BREED: Dachshund
- AGE OF PET: 0 - 3
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I recently had an issue with my dog that Trupanion denied the pre-approval for even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue.
I recently had an issue with my dog that Trupanion denied the pre-approval for, even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue. I then tried to appeal the claim, had my vet clinic call them (as they also feel this claim should be covered), only to be denied again and then told that I essentially have to get the procedure done to appeal the claim as pre-approvals canât be appealed. I am very disappointed that I pay all this money to the insurance company and then get denied for something that was not known to me prior to getting coverage.
- INSURER:
Trupanion Canada
- POSTED: 05/27/2022
- BY: Melissa
- BREED: Greyhound
- AGE OF PET: 7 - 10
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Immediate answer to claims
Immediate answer to claims
- INSURER:
Trupanion Canada
- POSTED: 05/27/2022
- BY: Christine
- BREED:
- AGE OF PET: 0 - 3
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Easy to understand what you are getting.
Super easy to understand, easy to chat and get answers to questions as well.
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: Eric
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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A must for every pet owner
It was east to submit the claim and the app is fantastic
- INSURER:
Trupanion Canada
- POSTED: 05/27/2022
- BY: Albina
- BREED:
- AGE OF PET: 0 - 3
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Our baby with CHF
Thank you for making it as streamlined and quick as possible. Worrying about money and having to fight for payments is the last thing we want to think about when our world is falling apart.
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: Aika
- BREED:
- AGE OF PET: 0 - 3
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