pet care
they really care about your pet and they take care of claims fast and keep in touch I'd say there one of the best out there they came highly recomened and I would do the same
- INSURER:
Trupanion
- POSTED: 08/05/2012
- BY: max
- BREED: Miniature Pinscher
- AGE OF PET: Over 11 years
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Amazing
My experience with Embrace Pet Insurance has been wonderful. I didn't have any problems whatsoever with claims that I filed for my dog Jake. They were immediate in their response to me on the status of the claims and I recieved a check must quicker than I expected. I would highly recommend this pet insurance company.
- INSURER:
Embrace
- POSTED: 08/05/2012
- BY: Lorrie
- BREED: Newfoundland
- AGE OF PET: 7 - 10
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new customer
I am new to Embrace, I do wish I had purchased pet insurance when my dog was a puppy before so many of her things are considered pre-existing, however on the plus side her chewing and swallowing some of the remote went towards my deductible. She is close to being a year and a half and the joy of my life. It is nice having insurance to help out if she decides to taste and sample other non digestible items around the house. The staff have always been polite and timely in response, however it appears sometimes it takes a while to hear about the claim.But when questioned they respond in a timely fashion and are always nice. ONE thing I really love and am thankful for is their newsletters!!! They sent out a newsletter regarding pet food contamination and the food I had purchased was on the recall list, a newly purchased bag. I had not nor would I have found this out on my own as I do not spend time surfing the net so receiving this information was a blessing!! I find the newsletters informative and helpful.
- INSURER:
Embrace
- POSTED: 08/04/2012
- BY: Faith
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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HELP FOR JOSIE
WE WERE HEART BROKEN WHEN OUR G.S.P. DIED IN FEBRUARY LAST YEAR FROM CANCER. AFTER NINE MONTHS OF TEARS AND HEARTACHE WE DECIDED TO GET ANOTHER PUP - HENCE OUR JOSIE - CHOCOLATE LAB.
OUR BREEDER HAD GIVEN US THREE MONTHS OF INSURANCE WITH PETSECURE AND WE DECIDED TO CONTINUE WITH SECURE 4 AFTER THE THREE MONTHS WAS UP. LITTLE DID WE KNOW HOW MUCH WE WOULD APPRECIATE OUR DECISION.
IT DID NOT TAKE LONG TO REALIZE THAT OUR LITTLE 8 WEEK OLD PUP HAD A PROBLEM. SHE HAS HAD MAJOR SURGERY DUE TO KIDNEY/BLADDER PROBLEMS AND IT HAS BEEN A VERY LONG, VERY DIFFICULT STRUGGLE FOR JOSIE AND FOR US. WE HAVE HAD MANY, MANY SLEEPLESS NIGHTS AND MANY, MANY TEARS.
HOWEVER - THANKS TO PETSECURE WE HAVE BEEN ABLE TO HELP THIS LITTLE GAL AND SHE NOW - AT 10 MONTHS OLD - VISITS A NURSING HOME EVERY WEEK WHERE THE RESIDENTS JUST ADORE HER.
PETSECURE HAS PAID EVERY CLAIM WE HAVE SUBMITTED - PROMPTLY AND JUST AS THEY SAID THEY WOULD IN THEIR PAMPHLETS. THEY HAVE BEEN VERY HELPFUL, VERY SUPPORTIVE AND THEY HAVE ALLOWED US TO OVERCOME THIS TERRIBLE EXPERIENCE. WE HAVE SPENT WELL OVER $10,000.00 ON JOSIE AND PETSECURE HAS PAID
EVERY PENNY THEY CLAIMED THEY WOULD.
FROM OUR EXPERIENCE - IF YOU ARE QUESTIONING SIGNING UP WITH PETSECURE - DO IT!!!! WE HAVE NOT HAD PET INSURANCE IN THE PAST - WE ALWAYS WILL NOW - THANK TO PETSECURE!!!
- INSURER:
Petsecure
- POSTED: 08/04/2012
- BY: LEN
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Great customer care
I wish my own health insurance was as friendly and helpful as embrace. So far I have had very quick responses from well informed people. I had to do some very expensive oral surgery on my dog and my policy took the sting out of the final bill.
- INSURER:
Embrace
- POSTED: 08/04/2012
- BY: Jennifer
- BREED: Pug
- AGE OF PET: 7 - 10
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Peace of Mind
As a former insurance professional, I understand the value of having coverage on my pets and Embrace has done an excellent job of providing me with peace of mind. I have been a customer of for three years and have had nothing but positive experiences with this carrier from underwriting to claims handling and follow-through. Embrace offers an easy-to-understand policy and an even easier claims process; the company does an excellent job of communicating the status of reported claims and shows genuine concern for your pet. I had the unfortunate experience of losing a pet at a young age to cancer, and Embrace showed amazing support for my loss, including making a donation in Shyla's name. Embrace offers an excellent product and excellent customer service. I would have no problem recommending this company's product to anyone.
- INSURER:
Embrace
- POSTED: 08/04/2012
- BY: Daniella
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great experience with Trupanion!
When my dog tore his ACL by running in the back yard I was hesitant to call Trupanion in fear of dealing with cold insurance agents that would try anything to not pay the claim. I WAS COMPLETELY WRONG! The lady I first spoke with was extremely nice, and sounded genuinely caring about my dogs injury. I was pleasantly surprised with the high quality of customer service I received from the first moment. Trupanion helped me through the process and quickly took care of the claim. My dog has had three surgeries in two months and Trupanion and the people that work there have been nothing but helpful. I am so happy I chose this insurance company. I have nothing but positive comments so far!
- INSURER:
Trupanion
- POSTED: 08/03/2012
- BY: Alex
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great experience with Trupanion!
When my dog tore his ACL by running in the back yard I was hesitant to call Trupanion in fear of dealing with cold insurance agents that would try anything to not pay the claim. I WAS COMPLETELY WRONG! The lady I first spoke with was extremely nice, and sounded genuinely caring about my dogs injury. I was pleasantly surprised with the high quality of customer service I received from the first moment. Trupanion helped me through the process and quickly took care of the claim. My dog has had three surgeries in two months and Trupanion and the people that work there have been nothing but helpful. I am so happy I chose this insurance company. I have nothing but positive comments so far!
- INSURER:
Trupanion Canada
- POSTED: 08/03/2012
- BY: Alex
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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I tell everyone - "Get Trupanion!"
Trupanion has been both professional and empathetic when it comes to the handling of my claims. Their policies are clear and their staff is polite and responsive. Now, what more could you ask for from a health insurance company. I only wish my health insurance plan was as caring and dependable as Trupanion!
- INSURER:
Trupanion
- POSTED: 08/03/2012
- BY: Toni
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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I tell everyone - "Get Trupanion!"
Trupanion has been both professional and empathetic when it comes to the handling of my claims. Their policies are clear and their staff is polite and responsive. Now, what more could you ask for from a health insurance company. I only wish my health insurance plan was as caring and dependable as Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 08/03/2012
- BY: Toni
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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