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I really did not think pet insurance was worth it as I had had VPI many years ago and had severe problems with their "lack" of policy, paying on time or paying at all for someone with a platinum plan. I cancelled and did not have insurance for many years. Within the past 3 years, I now have 3 new pets. I have to say that they are young and do not have any major medical problems, but they have had incidents. I email my claim form and bill to Vetsbest and it is processed literally within 48 hours. I can go to my customer portal and see what they have paid. I cannot tell you what piece of mind this gives me to know that as my dogs and cat age, I have a safety net to help me with the expenses. I recommend Pets Best to my doggie friends and to my customers. 5 Stars from me.

We signed up 2 years ago for Healthy Paws because we understood it was the best. We've already had a premium increase, and are scheduled for another. Apparently the premium increases every year, but they don't tell you that going in. We have never filed a claim, so all the below information doesn't apply, however, this is something people need to know in advance.

Hard to get started with Embrace.... It took more than four months to get medical records reconciled with actual facts of the dogs conditions. I understand why insurance companies do not cover existing conditions, however the exclusionary policy left me at odds with Embrace. Most people would have given up the fight....we were finally able to get the exclusions removed.....Embrace did cover the examination costs....

claim was processed with ease & quickness

claim was processed with ease & quickness

I had a large dental bill on my pomeranian with an unexpected tooth extraction due to infection below the gum line, so it also required antibiotics. The total was just shy of $500.00 and Embrace paid the max amount of $400.00 no questions asked. Also, Anna was always in contact with emails, nice not to wonder whats going on. I give them a 10 rating at this time. ;)

I bought pet insurance for peace of mind. However, in the back of my mind I was dubious as to whether it'd be worth it should something happen to my sweet dog. At 8 years old, my dog was diagnosed with an aggressive tumor, and had to undergo chemo. Embrace came through on basically all of our claims. Admittedly, sometimes the paperwork was a hassle, but the customer service was always expedient and professional. Thank you for easing one burden at a rough time.

My greyhound had an injury to her right front leg which required x-rays and medication. All claims were paid in a timely manner and I was pleased with Trupanion until I received notice that my premiums would increase by 62%. I can lower the premium by having a dedutible which would save me $10 a month and each separate incident would have a $50 deductible for each incident. The office visit plus the deductible means a cost of $100 per incident per visit.

My greyhound had an injury to her right front leg which required x-rays and medication. All claims were paid in a timely manner and I was pleased with Trupanion until I received notice that my premiums would increase by 62%. I can lower the premium by having a dedutible which would save me $10 a month and each separate incident would have a $50 deductible for each incident. The office visit plus the deductible means a cost of $100 per incident per visit.

I was pleased with how quickly my check came. One of the Embrace reps even emailed me to make sure I had received it.