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I have and continue to have great experience with ASPCA. I have had several claims submitted and all have been accepted within the limits of my coverage, which I'm grateful for, otherwise my cat Frankie would not be here with us today!

Embrace customer service is always top notch! Quick response and claim payments always.

Love this company!! Great pet insurance

The process for two separate claims was easy and efficient, especially as the vet was able to download the form. I was comforted by the email updates, that my claim was not forgotten. I’m not fond of their dental program ($299 per year for $400 of benefit if I understood the terms correctly.) I did not compare with other policies, so this might be inline with the industry. The phone reps are very pleasant, the one's writing the email also.

I'm extremely happy with Healthy Paws and their customer service. My dog coincidentally got sick the day her coverage started, which was also the day after I signed up, and Healthy Paws still didn't hesitate to reimburse us. I'm sure some insurance companies would've found some reason not to reimburse her claim. We received our check in about a week. Also, a couple of days after filing our claim I received an email to check on how my puppy was feeling and even asked for a picture. You really feel that you are dealing with a company that legitimately cares for their clients, which is rare these days.

They have helped me with a claim for 1 of my dogs. She had to be taken to the Animal Emergency Hospital on Easter Sunday at 10:00pm and ASPCA Pet Insurance covered it. I'm happy enough with them that I'm probably going to add my new puppy to the policy.

I am pleased with the insurance and the processing of two claims, although I think it could be a little faster. I do appreciate the email updates during the claims process rather than just submitting and waiting for the mail.

We adopted our cat from a shelter knowing she had some medical issues that were not covered by our policy. ASPCA covered her routine medical care after the adoption which was a financial benefit for us.

I am so pleased that I can get the care my pet needs, and not have to worry about how to pay for it. I have the option of having my reimbursement check sent to me or to my vets office.

I am so pleased that I can get the care my pet needs, and not have to worry about how to pay for it. I have the option of having my reimbursement check sent to me or to my vets office.