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Handled with great professionalism and care.

Handled with great professionalism and care.

Having a dog to me is the same as having a child. When they are sick you just want to get them to the doctor ASAP. With Trupanion Insurance I have complete peace of mind. Their service is quick, efficient and my claims have been paid almost immediately. They are the best

Having a dog to me is the same as having a child. When they are sick you just want to get them to the doctor ASAP. With Trupanion Insurance I have complete peace of mind. Their service is quick, efficient and my claims have been paid almost immediately. They are the best

This was the first time I had to file a claim since I purchased pet insurance for my two dogs, Bailey and Lucy. Bailey was attacked by another dog while she was out for a walk with my grandson. Her front leg received several puncture wounds in the attack which resulted in a substantial vet bill. After several visits to the vet and several weeks we finally got her healed and she is as good as new. Because there were several visits and different invoices I expected a difficult time with the insurance reimbursement but I was wrong. The claim process was extremely simple and within three days of my vet faxing the claim, I had a check in my hand for the full amount I expected to receive. I wish other types of insurance were so easy to deal with. I would recommend Healthy Paws Insurance to anyone seeking quality insurance for their pets. I did a lot of research on various companies before I chose Healthy Paws and I am glad I did.

Best investment I've ever made. Staff is extremely friendly and respond quickly to any questions or concerns I have. I only wish my human insurance was so easy to deal with.

I signed up for Embrace based on the reviews here as primary insurance for one dog and secondary for another. The rates were extremely reasonable (almost) half due to their non-breed pricing. The dog with the dual coverage got sick with Embrace as the secondary coverage and they have kept their word as per their policy and supplemented coverage. It did take a bit of nudging to the CEO to move things along, but once I did, everything has gone smoothly. I still especially like their policy of reviewing your pet's records in the first 30 days to ID all preexisting conditions on the record. This way you don't have to worry later about your insurance company coming up with something after the fact.

why do I have pet insurance, if they only cover the initial visit but not the follow-up? Thank you for covering the first visit even though the second visit was not covered.

Embrace Pet Insurance has been a blessing. They have great customer service and really care about your pet. I have a Cavalier King Charles Spaniel who has had a rough year. She was diaganosed with Chiaris Malformation through MRI, which was not cheap, but with the Embrace Pet Insurance was manageable. I have had no problems receiving my refunds and the claim forms are so easy.

I was very pleased with the customer service provided on the claim processing...with another claim still to be submitted I'm confident that too will be handled very well. Its a great relief to know the processing is handled so well. I get acknowledgement when the claim is received. Then they let me know it is being reviewed and how long to expect. And it was complete much quicker than expected - less than a week. EOB is easy to read, direct deposit is wonderful. The communication is kind and accurate and timely. Well done - it is appreciated.