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Couldn't have been more satisfied! So quick to respond through whole process. Had payment in a week! We definitely made the right choice with Trupanion. Our puppy is barely a year old. Trupanion will be our source of "comfort" for a long time.

Couldn't have been more satisfied! So quick to respond through whole process. Had payment in a week! We definitely made the right choice with Trupanion. Our puppy is barely a year old. Trupanion will be our source of "comfort" for a long time.

Our puppy Harry is a jumper, and he is only 4lbs. A couple if weeks ago we were gardening and Harry tried to jump into one if the raised gardens. Unfortuneatly it was too high and he missed and fell breaking his back leg. We took him to the animal hospital where surgery was done, thank goodness we had Healthy Paws Insurance because the bill was over $3000.00. Healthy Paws were fantastic paying the claim in a matter of days. Then a few days after e nailing us to see how Harry was doing. The best service I have ever had!

We've been with Pet's Best for 5 years and just received an email about our upcoming renewal. They changed underwriters and the same policy that we paid a little over $300 for last year is now going to be over $750. Not cool! We've been loyal customers and haven't had many claims. This past year, my dog was hospitalized for seizures and they paid out over $700 which is good but I have a feeling that's why the insurance went up. The past claims were never for more than $300 (and there were only 2 or 3 of those). They'll never admit to that of course. She's on meds for the seizures and hasn't had another one in months. PetPlan is cheaper. They won't cover preexisting conditions but we're not worried about the seizures. Pets Best also won't transfer the policy to my mom which is bull (I lived with my mom when I got my dog and when I moved, my mom kept her. It was the best thing for my dog). It's the same address that my dog has always lived at. It would just be changing it to my mom's name. I think they just want an excuse to cancel the policy. I found another insurance company who will transfer the policy if both parties give written ok for it. Pets Best might have just lost a customer. I will not be recommending them to anyone anymore.

I have a 3 year old kitten who was diagnosed with an illness earlier this year. Having the pet insurance has been very helpful as the financial needs and continuing care definitely add up. The insurance definitely helps offset the expenses. I do wish they would make submitting the forms a bit easier as well as have some type of database on their online site that would keep general pet and vet information. Having to download and fill out the PDF each time and then upload it gets old.

We absolutely love Trupanion. Our vet reccomended we get the insurance for the first couple years until we rule out any huge health issues, plus small dogs seems to have more accidents, illnesses, etc. After a few "wobbly dog" episodes, we found out that our little Rambo was actually experiencing ataxia post seizure- fresh blood was getting to his brain as he had a liver shunt. Which means, that a vein is bypassing his liver which in turn circulates toxic blood. The operation cost $1800 and we only paid $200 in the end, and his special food post operation is 50% covered. We are so grateful!

We absolutely love Trupanion. Our vet reccomended we get the insurance for the first couple years until we rule out any huge health issues, plus small dogs seems to have more accidents, illnesses, etc. After a few "wobbly dog" episodes, we found out that our little Rambo was actually experiencing ataxia post seizure- fresh blood was getting to his brain as he had a liver shunt. Which means, that a vein is bypassing his liver which in turn circulates toxic blood. The operation cost $1800 and we only paid $200 in the end, and his special food post operation is 50% covered. We are so grateful!

I cannot say enough good things about embrace ... they handled my claims with professionalism with constant reminders that the claims are being reviewed and even processed them quicker than my own medical insurance plan.. I would recommend embrace to any pet owner..

I really appreciated how they would keep me updated on the progress of the claim, helpful to know where it was in the review.

The customer service is excellent, there is always someone available to answer my questions. I get timely responses and everyone is super nice. Luckily we haven't needed the accident coverage yet, but the wellness rewards pay off each year! Both of our dogs are covered and it's worth it for the peace of mind if anything serious were to ever happen.