Find and read reviews with confidence

I can't say enough good things about Healthy Paws Pet Insurance. I have two dogs and both are insured by Healthy Paws. Flexible deductible and reimbursement and unlimited stop loss. My Cavalier King Charles developed allergies, because I had the insurance I was able to have her tested and she is now being treated with great success. Since I don't self-insure for my dogs it was a life saver and she doesn't have to suffer and go thru the long process of elimination. She has both food and environmental allergies. I would not have know that without having her tested. My little mix also has insurance, which was little less expensive because she is a mix, but haven't had to use it and hope we don't. They have raised my premium once but not because of the claims just normal rising health care, just like our health insurance. They pay promptly and are always very helpful and polite. They even told me that there were medication on the medical records that I did not submit they would pay for. I did a lot of research and I'm very happy with my choice.

I am very pleased with the personal emails and customer service we have received from Embrace. My first claim with "wellness rewards" for our dane pup was handled promptly. Thank You! My last experiences with another pet insurance company with our previous dane were not as pleasant.

I am a new customer with a rescue kitty. I did my homework researching insurance companies and it seemed that Embrace was the only one that went into effect in 24 hrs. after signing up(for Wellness coverage only). But I signed up with the understanding that everything was covered immediately. It was only until after I submitted my claims that I understood that pre-existing conditions(earmites/fleas) and injury(infection related to the spaying) were not covered. This was not made clear to me on the phone or from reading the brochure. Although everyone I've been in contact with has been very nice and helpful, I feel I did not get the correct information initially. You have to be able to ask the right questions! I have a very young kitty who is mostly an indoor pet so I'm not sure if this is the right insurance for us. We'll see how the next few claims go.

I have a boxer mix who has had occasional issues requiring veterinary intervention. It's been very comforting to know that I have had Healthy Paws insurance to fall back on in case of any great expenses. Healthy Paws seems to take each case very personally and has always been very responsive in reacting to any submitted claims. My claims have been processed extremely quickly and payment has always been sent out promptly! I couldnt imagine a better company to deal with!

My 18 mo. chocolate lab had lameness in his right front leg. We took him in for xrays and ct scan and found a small bone chip in his elbow. I filed the claim within 24 hours and it was completed within 10 calendar days (7 business days). Trupanion stayed in contact with me throughout the process.

My 18 mo. chocolate lab had lameness in his right front leg. We took him in for xrays and ct scan and found a small bone chip in his elbow. I filed the claim within 24 hours and it was completed within 10 calendar days (7 business days). Trupanion stayed in contact with me throughout the process.

After less than satisfactory experiences with other pet insurance companies, we finally feel as if we have made the right choice with Embrace. The claim was handled in a timely manner, and we believe that—given the seriousness of the incident—the reimbursement was fair. We hope that future experiences with Embrace continue to be as positive as this initial one.

I have been with Embrace for almost one year and unfortunately we has the customer are the one paying for the very slow processing of claims do to "training delays". I recently have had a number of illness claims beginning back on 7/10/12 and they are taking almost 30 days to process from receipt of claim to receipt of reimbursement. This is making me rethink the renewal of my policy. At this time I would find it very hard to recommend this company and would caution a potential client.

Our Polish Lowland Sheepdog was having tummy issues and after it was all said and done it was quite expensive. I submitted my claim and had a check in my mailbox within days!!!

Remember to submit insurance claims before their expiration date! I held back several to send at once and lost one dute to expiration.